I sold an expensive trading card to a buyer overseas in Europe. Ebay had already labeled my posting as Authentic Guarantee. I purchased the shipping label from Ebay and it was priority posted to the buyer. A few days later I get a request for a refund from the Buyer saying the card is different from what I sold them. I only have 1 such card of this value so it is not possible for me to confuse the order. The Buyer states they filmed the collection of my package from the postal worker to the...

@silvd23 wrote:I sold an expensive trading card to a buyer overseas in Europe. Ebay had already labeled my posting as Authentic Guarantee. I purchased the shipping label from Ebay and it was priority posted to the buyer. A few days later I get a request for a refund from the Buyer saying the card is different from what I sold them. I only have 1 such card of this value so it is not possible for me to confuse the order. The Buyer states they filmed the collection of my package from the...

Does Ebay always take the side of the Buyer when a Dispute/Return for Refund initiated? | Selling

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Does Ebay always take the side of the Buyer when a Dispute/Return for Refund initiated? | Selling | eBay Canada EN