I recently sold a digital camera to a buyer in Texas. After the package was delivered, the buyer messaged me and asked if I had shipped the item in 2 boxes because the box they received only had a charger and a few packing peanuts. I replied to them that the items were all sent in one box. They got back to me and said that it looked like the box had been cut open along the side and then retaped. They even attached pictures. (Picture attached). I replied that it may have been stolen either someti...

Canada Post insurance does not cover stolen or missing or broken items. It only covers a package that is lost in transit and does not get delivered or returned to sender. Not sure what the various courier's policy's are for their insurance. The 'empty box' scam has been around since there was online shopping. So, this could be an inexperienced scammer who handled it clumsily by opening an INR first, when they should have just opened a SNAD, or it could be that the item was...

Ebay return request, customer said item not in box | Selling

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Ebay return request, customer said item not in box | Selling | eBay Canada EN