Ebay returns system is a disaster. A JOKE compared to Amazon | Selling

shallow_karl · 2025-05-13T23:12:46.267000Z

AVOID any returns on large and/or expensive items, coming back from the U.S. to Canada. With Amazon.com, you slap a return label (provided by them) on the package, mail it, or whatever, and it's done. With Ebay, there is ZERO assistance. They got the fees and you can go deleted expletive yourself. So what is wrong? No return label facility AT ALL with Ebay. You have to go through Shippo or some other company. Problem: Return costs from the U.S. can run as high as FIVE TIMES the cost you paid to ship the item. An item I shipped with UPS for $49 costs $150-$275 U.S. to return! Why? USPS/Fedex/UPS are expensive. Oh, and yes, you WILl likely be charged taxes/duties by Canada Customs and Revenue (via Fedex/UPS) on returns, as if you'd purchased the item yourself! Your only hope is to file a claim to get it back, whic you may or may not get. Also, to get any discount via Shippo, you have to have a U.S. UPS account you cannot use your Canadian UPS account. USPS? Forget it, the price is astronomical. Canada Post will NOT generate labels for returns from the U.S. so that lets them out. Your are forced to simply send your customer money via Paypal and have them process the return shipment. Pathetic. Everyone who sells volumes gets returns, and the fact Ebay makes it this hard to process is shameful.

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Ebay returns system is a disaster. A JOKE compared to Amazon | Selling | eBay Canada EN