Sold an item to a buyer in the US. Shipped with UPS. Buyer refused the shipment stating that I did not disclose the high tariff ($64us on a $350cdn item, made in Germany) to him. Shows in chat and tracking number that the buyer refused the item. The item has been in limbo for a month on the tracking number since then. Buyer then submitted a item not received claim against me, also stating that I should have disclosed the high tariff. 14 days later the buyer has received a full refund. I have cal...

Ebay resolved the claim in my favour..."Here are the details I was able to capture from the transaction as of now: The item you have shipped has an attempted delivery to the buyer however they have refused itYou want to have this reviewed and sorted outI am more than happy to review and check options for you. I’m glad to inform you that I have granted your appeal and issued you a refund since I was able to validate that there was an attempt to deliver the item to the buyer. Your...

Ebay Seller protection has failed, buyer refused item due to tariff | Selling

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Ebay Seller protection has failed, buyer refused item due to tariff | Selling | eBay Canada EN