eBay shows wrong time zone for tracking information
Summary: toronto_tuttle mentions an issue where the tracking information for shipped items on eBay displays times that do not correspond with their selected Eastern Daylight Time (EDT), appearing five hours later. pamful_94 shares a similar experience, noting that the displayed times appear to be five hours ahead, which aligns with GMT now that they have exited Daylight Savings Time. There seems to be confusion regarding the time zones used by eBay's servers, as the time shown does not correspond with Eastern Time or Pacific Standard Time (PST).
I have my account set to show Eastern time, currently Eastern Daylight Time (Toronto, New York City, etc.). However, when I click on Tracking for an item that I've shipped, the time shows in some other unspecified time zone.
For example, today a post office clerk scanned my package at 2:41 p.m. EDT. But, when I look at tracking here on eBay, it says "Item accepted at the Post Office" at 7:41pm. That's not EDT, and it's not UTC (formerly known as GMT), because UTC would be 6:41 p.m.
Anyone know why eBay displays tracking as five hours later than my chosen EDT time zone?
pamful_94
·2 years agoI experienced the same and also live in EST zone (Hamilton, Ontario). When attempting to correct the issue I read that servers are located in PST which is 3 hours behind us, however the time shown is also incorrect for PST. The tracking updates displayed are 5 hours ahead of us, which (now that we have exited Daylight Savings Time) is GMT.