Ebay Suspends Ad Account for 0.42% Defect and Then Proceeds to Take Ad Spend on Sales | Selling

oakridgegroup · 2025-11-06T16:36:00.422000Z

Hey Guys, Just wanted everyone to be aware of this. We are contacting customer support as we speak. Firstly, suspending an ad account for a 0.42% defect rate is complete nonsense and costs everyone money. Secondly, to be barely making any sales and then the ones we do, having eBay still try and take ad spend from them is a complete disregard for the seller.This needs to be fixed asap.So disappointed in the service this platform has provided recently. Thanks,

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Ebay Suspends Ad Account for 0.42% Defect and Then Proceeds to Take Ad Spend on Sales | Selling | eBay Canada EN