eIS Canada coming October 2025 | Selling | eBay Canada EN

eIS Canada coming October 2025 | Selling | eBay Canada EN

Buying & Selling

eIS Canada coming October 2025

Summary: In the discussion about the eIS (eBay Integration System) for Canada set to launch in October 2025, participants express concerns and questions regarding shipping logistics, specifically whether sellers close to a hub like Toronto might have a pricing advantage over those further away. They also discuss the lack of discounted shipping rates with Canada Post for U.S. shipping and hope eBay can provide better rates within Canada itself. A participant asked about the possibility of consolidated shipping to hubs. The thread reflects a mix of anticipation and concern about the new system's impact on sellers and buyers.

https://community.ebay.ca/t5/Announcements/eBay-International-Shipping-is-coming-to-Canada-this-fall/ba-p/526003

cottagewoman

4477 View listings

Posted 11 months ago·Last reply 9 months ago

139 comments

canadian_horse

·9 months ago

I think the Ebay EIS program will be useful to us as it gets going and matures in 2026. It might take some time, but I am looking forward to being able to sell to Australia.

reallynicestamps

·11 months ago

You could send as a registered letter with additional charge but

We have been warned by Canada Post that Registered Mail is not necessarily tracked outside of Canada's borders.

And it is an old saying in mail order circles that "Registered" is foreign for "valuable and worth stealing".

Works fine within Canada and can be legally used for "goods" domestically.

lotzofuniquegoodies

·11 months ago

@reallynicestamps wrote:
You could send as a registered letter with additional charge but

We have been warned by Canada Post that Registered Mail is not necessarily tracked outside of Canada's borders.
And it is an old saying in mail order circles that "Registered" is foreign for "valuable and worth stealing".

Works fine within Canada and can be legally used for "goods" domestically.

@reallynicestamps

Re: Registered option.

For using to an eIS hub in GTA. Really not an economical backup as a required tracked method.

ilikehockeyjerseys

·11 months ago

If a separate domestic shipping rate for eIS isn't possible, maybe they could add the eIS hub as a separate entity to the current provincial rate tables. That seems like it would be a crude but doable work around.

If it is correct that domestic rates determine the shipping cost to the buyer for eIS shipping, that might be the most seamless solution. Include eIS as a separate destination in the provincial rate tables.

regs43

·11 months ago

I would be interested in a seperate domestic rate check box for eIS orders, becasue my lettermail world won't tolerate me jacking shipping in Canada to 8$ to cover Ex Lite because I may get a eIS order.

cottagewoman

OP11 months ago

I think what will be setup for Canada eIS vs the US program is comparing apples to oranges. eBay knows very well the situation that is presented to Canadian sellers and the reliance on the U.S. market, as well as the proximity and integrations that exist in the shipping logistics channels. US eIS is mostly shipping overseas and that is a tangled web indeed.
Let's wait and see. I think the point will be to leverage the MOST AFFORDABLE shipping rates possible by any carriers available, maybe even using hybrid services to do so involving more than one provider - heck you never know they could LTL on train cars to get over the border! (Just kidding, but not... 😊).
The friction for buyers will be the duties.
Perhaps as the program matures, eBay could partner up with one of the CA couriers to provide affordable Western province to TO domestic service. I think this needs to get established and refined. Thank GOD eBay is going to keep .ca a going concern.

marnotom!

·11 months ago

@cottagewoman wrote:

Perhaps as the program matures, eBay could partner up with one of the CA couriers to provide affordable Western province to TO domestic service. I think this needs to get established and refined.

I don't think the volume of packages in the system would ever be high enough to justify a second Canadian eIS hub. While the shipping cost of the domestic leg might be lower, the costs to ship out of the hub would likely be higher, meaning little to no cost saving for the buyer overall.

hamsterstamps

·11 months ago

I would be curious to know (approximately) what my American buyer would pay on say a $30 sending that I used to send for $2.00 to the States. From what I read it would be my domestic shipping (but tracked, so $10) plus whatever they charge for a light flat envelope (is there a pricing chart somewhere?) on redirect, plus the tarriff, plus whatever fee they will charge to use the system. Or maybe that fee will be built into the outgoing shipping cost?

Overall looks like a nice plan if you sell $50+ items and if you don't - good luck....

easoss

·11 months ago

I've been hammering this point. If you sell items $20 or under you're finished as far as US selling is concerned. No meat on the bone as the saying goes.

hamsterstamps

·11 months ago

it would be nice if ebay.ca offered a cheaper premium store price for those who decide to opt out of US selling. They would lose some money, but maybe keep some of the many sellers who are going to pack it in.

Too bad nobody from Ebay reads the community boards anymore...

easoss

·11 months ago

I actually like this idea. Basically a Canada wide marketplace. Opt in, no outside of Canada shipping options allowed at a reduced store cost. Promote buying from Canadians. Great for items that Canadians have interest in, hockey, canadiana, aboriginal art etc. But I worry eBay is more interested in the cut from overpriced shipping programs.

reallynicestamps

·11 months ago

Great for items that Canadians have interest in,

DH just got off a Zoom meeting with other philatelists.

Based in Canada, but there are participants in the UK, USA, and South Africa. Occasionnally an Aussie drops in.

My market is international, which is why I list on dotCOM except on bulky items that need Calculated Shipping.

All online markets are worldwide.

And don't forget the Canadian diaspora.

marnotom!

·11 months ago

@hamsterstamps wrote:

I would be curious to know (approximately) what my American buyer would pay on say a $30 sending that I used to send for $2.00 to the States. From what I read it would be my domestic shipping (but tracked, so $10) plus whatever they charge for a light flat envelope (is there a pricing chart somewhere?) on redirect, plus the tarriff, plus whatever fee they will charge to use the system. Or maybe that fee will be built into the outgoing shipping cost?

If you were sending items to the United States for $2.00, you were technically violating Canada Post and Universal Postal Union regulations on sending merchandise internationally. Merchandise is supposed to be sent with customs forms, which international letters don't have. Just giving you a heads-up on that. There are several threads on these discussion boards that mention this if you're interested in further reading.

I'm going to backpedal on my earlier post about sending stuff to the eIS hub by a trackable shipping method, though. There doesn't seem to be any sort of rule about that for US eIS so it may well be that you will be able to get away with sending stuff to the Canadian hub as a domestic letter.

As far as shipping rates from the Canadian hub to a US destination go, nobody knows what we're looking at here yet. I will say that eIS rates seem to be a little less than the USPS counter rates for basic, no-frills services. If a similar formula follows for Canadian eIS, we could be looking at something along the lines of a 10-20% discount off the Canada Post Tracked Packet-USA rate for the items you were sending as letter-post. (Might be even greater than that given the deep discount SfSB customers get for Tracked Packet.)

tryubik-useonlyasdirected

·11 months ago

eIS is such a scam.

I just looked an item in the states to purchase. The cost fits my budget with exchange but they only offer eIS. The cost to post using USPS would be around $20 USD. It is a duty free item, yes I'd have to pay tax and Canada Post would collect that at the door and charge me a couple bucks to do it that would go to good paying jobs within the company. - eIS charges $227 USD. That's $200 more than the cost to post the duty free item through USPS!

eIS is a scam. And I do not want to scam my customs which is why I ship using Canada Post/USPS in the first place. DDU is attempting to hurt the public service and undermine the integrity of the country.

It is because of eIS that I will not purchase that item and eBay loses a sale because they are trying to scam the buyer.

marnotom!

·11 months ago

@tryubik-useonlyasdirected wrote:

eIS is such a scam.

I just looked an item in the states to purchase. The cost fits my budget with exchange but they only offer eIS. The cost to post using USPS would be around $20 USD. It is a duty free item, yes I'd have to pay tax and Canada Post would collect that at the door and charge me a couple bucks to do it that would go to good paying jobs within the company. - eIS charges $227 USD. That's $200 more than the cost to post the duty free item through USPS!

It is because of eIS that I will not purchase that item and eBay loses a sale because they are trying to scam the buyer.

When you see out of line shipping costs for items forwarded by eIS, those charges are usually the result of the seller not providing information on the item’s packaging dimensions and weight. This means that the eIS shipping calculator is thrown off, basing its share of the shipping charge on a category maximum instead of on the packaged item.

If you check the listing again with a US ZIP code as the destination, I bet you’ll find that the seller is offering free or flat-rate shipping within the US which means they wouldn’t be using the shipping calculator for a domestic sale.

This seller has lost your business because of laziness or a lack of understanding of the program rules of eIS. Heck, they might not even realize that they’re using eIS. Buyers are not being deliberately fleeced.

tryubik-useonlyasdirected

·11 months ago

If the buyer is being charged $227 for a $20 shipment using the public USPS then yes, yes, they are being deliberately fleeced.

marnotom!

·11 months ago

@tryubik-useonlyasdirected wrote:

If the buyer is being charged $227 for a $20 shipment using the public USPS then yes, yes, they are being deliberately fleeced.

You can't say that someone is being deliberately fleeced without having proof of the intention to fleece. Besides, if that person doesn't purchase the item, they're not going to get fleeced, anyway.

Do you honestly think eBay feels it's in its best interests to discourage buyers from using the site?

By the looks of things, you didn't do the small bit of homework I assigned in my previous post.

tryubik-useonlyasdirected

·11 months ago

As a 20 year seller, yes.

electronicsextraordinaire

·11 months ago

The question then becomes, when eIS receives it and sends it out again, ie eBay/EIS paying DHL or whomever brings it to Canada the category maximum? Or paying based on actual size/weight and eBay/eIS getting some gravy without crediting the buyer?

I've bought on Amazon.COM, prepaid import fees and sometimes weeks/months later get a credit because the fees were less than expected.

marnotom!

·11 months ago

@electronicsextraordinaire wrote:

The question then becomes, when eIS receives it and sends it out again, ie eBay/EIS paying DHL or whomever brings it to Canada the category maximum? Or paying based on actual size/weight and eBay/eIS getting some gravy without crediting the buyer?

I've bought on Amazon.COM, prepaid import fees and sometimes weeks/months later get a credit because the fees were less than expected.

The old Global Shipping Program's user agreement (which was just for buyers, GSP had nothing for sellers) had a clause to the effect that buyers wouldn't get a refund for shipping overages and they shouldn't even think about asking for one. I can't find anything in the eBay International Shipping agreement that says that they won't refund for overages, but there's nothing in there that says they will, either.

eIS likely doesn't have a database with detailed information on the items it handles the way FBA does for items in Amazon's inventory. In effect, in most categories eIS doesn't "know" what the item is when it's listed the way a human would, only its category and any relevant information entered under Item Specifics. I suspect that because FBA has all the relevant shipping and customs information on the items it warehouses, it's in a better position to provide refunds if it turns out they were off-base on import charges and to update its database accordingly.

eIS is far more dependant on the seller providing accurate information on items going through its system than FBA is for its system.

Just out of curiosity, are these credits significant, or could they be attributed to factors such as the exchange rate?

electronicsextraordinaire

·11 months ago

Obviously eIS/eBay will know what weight/size the parcel is once they pay to ship it out again by DHL or whomever, because they're (presumably) paying for that 2nd label. How could there be any other way?

Surely they're not going to use some database estimate of weight/size when buying that 2nd label because it's going to be wrong like... all the time.

re:Amazon, the reasoning was always vague. Once it was the entire amount. Can't find it in my emails tho 😞

cottagewoman

OP11 months ago

I asked this question years ago when using the GSP (now eIS) through .com. The response was that they use the title, category and description to get a value for the package weight/dimensions - I was concerned at the time as I was worried that free or flat rate items wouldn't be able to be shipped GSP since I hadn't entered weight/dimensions. So, yes, there is a chance a buyer can overpay for shipping through this platform . Have a feeling it's all 'close enough' for eBay though, especially if they use UPU member systems for most destinations, or they get fabulous discount rates with specific couriers in different international regions and it all comes out in the wash. If you look at all the courier options we have in Canada, going between urban centers, it can go down as low as 6.00 a package across the country for a 450g package. I imagine whoever will actually be running the program aren't idiots and will leverage every possible advantage they can to get the best rates they can as it'll just be more money in their pockets.

lotzofuniquegoodies

·11 months ago

@cottagewoman wrote:
I asked this question years ago when using the GSP (now eIS) through .com. The response was that they use the title, category and description to get a value for the package weight/dimensions - I was concerned at the time as I was worried that free or flat rate items wouldn't be able to be shipped GSP since I hadn't entered weight/dimensions. So, yes, there is a chance a buyer can overpay for shipping through this platform . Have a feeling it's all 'close enough' for eBay though, especially if they use UPU member systems for most destinations, or they get fabulous discount rates with specific couriers in different international regions and it all comes out in the wash. If you look at all the courier options we have in Canada, going between urban centers, it can go down as low as 6.00 a package across the country for a 450g package. I imagine whoever will actually be running the program aren't idiots and will leverage every possible advantage they can to get the best rates they can as it'll just be more money in their pockets.

It will be either interesting or scary when the dust hits the road on what sellers will pay in added FVF's for the "extra" services...past the point where the item hits the wherever hub place. For US to Canada those additional charges get passed to buyer...end of story no matter how you unwrap it. It's not like those charges could be passed on to the buyer...or can they?

marnotom!

·11 months ago

@electronicsextraordinaire wrote:

Obviously eIS/eBay will know what weight/size the parcel is once they pay to ship it out again by DHL or whomever, because they're (presumably) paying for that 2nd label. How could there be any other way?

Right, but my (likely badly stated) point was that the eIS shipping calculator usually has no idea what the item is when it calculates its share of the shipping for the listing and is reliant on the seller providing accurate information on the item. I think it's unlikely that the item itself will be added to some sort of database for future reference. As suggested in the very informative post by @cottagewoman, there has to be a pretty healthy markup on the shipping costs for DHL, Asendia, and the last mile carriers partly to compensate for seller error and largely to cover program overhead, insurance, wages, and other niceties.

tryubik-useonlyasdirected

·11 months ago

Do sellers who enroll in the policy have preferenctial listings in eBay search? Or is it equitable to not penalize sellers who choose not to enroll?

itolduandso

·11 months ago

That would be probably a pretty weird criteria for ranking. But given that the world is full of weird stuff now, I think I could live with that as that would be the least of the worries to worry about right now.

nhl_automotive

·11 months ago

I wonder how the shipping to the hub works. The buyer pays for it, but if the seller is in the Toronto metro area near the hub does the buyer get a cheaper rate than someone buying from a seller on the west coast? Will they have an unfair advantage?

Since Canada post is no longer providing reduced (or any) shipping to the USA, hopefully eBay can get a reduced rate inside of Canada instead. Right now the eBay label rate is about the same as the Canada Post flat rate box. So no real discount at all and you need to supply your own box.

@devon@ebay

busybeas_books

·11 months ago

Re: lettermail

From my understanding (I could be wrong) of the announcment this EIS option is added to whatever shipping options you have set up on your listing. For me, USA etc buyers will still see my 'economy shipping' option (ie lettermail) as well as the EIS option, at who knows what price. Any quesses which one buyer will choose?

busybeas_books

·11 months ago

delete the I could be wrong bit in previous post

I already ship to the US - does being in eBay International Shipping override my shipping policy?

No, your existing shipping policy will still be visible to buyers, who will have the choice between eBay International Shipping and whatever shipping policy you offer to that country. If you do not have a separate shipping policy to a particular country, your item will be visible to buyers with eBay International Shipping, meaning all your orders to that country will flow through the eBay International Shipping program.

byto253

·11 months ago

It will be interesting once details of the Canada Post system for duties paid up front are in place. I don't think US sellers have an option like that so EIS is the only option. I will be interested to see which one provides a lower landed cost to buyers.

marnotom!

·11 months ago

@byto253 wrote:

It will be interesting once details of the Canada Post system for duties paid up front are in place. I don't think US sellers have an option like that. . .

. . . because they don't need it. 🤪

second-to-nature

·11 months ago

I'm sorry, I don't understand this program. How does it work exactly?

The seller ships items to a hub and they determine what the duty/ taxes/tarrif's are? How do they do that? Does the seller supply eBay with the information?

Some items I have are extremely fragile antiques and we take great care in packing them for post. eBay better not be opening the packages in the middle and tampering with delicate items.

And what is this? eBay automatically refunds the buyers money if they open a claim and takes it out of their own pocket? The seller isn't affected and we get to keep the original sale?

Screenshot 2025-08-26 at 13-35-53 eBay International Shipping Seller Centre.png

ilikehockeyjerseys

·11 months ago

eBay handles all liability with the transaction.

Your responsibility as a seller is to ship the item successfully to eBay's hub. Once it is delivered to eBay's hub, you are no longer part of the transaction. The transaction is entirely between eBay and the buyer. If the buyer says the item wasn't as described, eBay handles the refund without taking the money from you.

I haven't read the entire TOS so I do not know if there is a mechanism for eBay to claw back money from you in an extraordinary circumstance (like you are accused of sending brick instead of a PS5). I also don't know what rate of returns they would allow a seller before deciding to remove them from the program.

But the simple version of it is that once it is delivered to eBay's hub, you are no longer part of the transaction. A buyer return or an INR claim is between the buyer and eBay.

itolduandso

·11 months ago

I have a grandfathered account, in USD. I can't generate shipping labels because only labels for shipping originating in the USA are avaialble on the account.

I have to open .CA account to get ebay shipping labels.

Does having eIS change it?

silverpinups

·11 months ago

"What you need to do
Enrolment will begin for eligible sellers October 2025, and will automatically apply to eligible listings added on eBay.ca or cafr.eBay.ca. We understand that many Canadian sellers also list on eBay.com and we are working on improvements to allow these sellers to access eBay International Shipping in the future".

This is my concern since I list on eBay.com. When will eIS be made available for Canadian sellers who list on eBay.com?

marnotom!

·11 months ago

@silverpinups wrote:

This is my concern since I list on eBay.com. When will eIS be made available for Canadian sellers who list on eBay.com?

My understanding is that eIS is going to be made available to other markets/eBay sites as well, so this issue won't be exclusive to Canadian sellers.

reallynicestamps

·11 months ago

I have a grandfathered account, in USD. I can't generate shipping labels

NO.

Just change the URL from dotCOM to dotCA.

You should now be able to buy Canadian labels.

If not, well SnapShip is slower-- and currently the only possiblity for Canada Post labels.

https://www.canadapost-postescanada.ca/cpc/en/home.page

itolduandso

·11 months ago

What do you mean change the URL. THe order is on dotCOM site. If I change the URL, the order isn't going to appear magically on the dotCA site. If I change the URL, my ebay page is empty, no items, no sales, no orders.

byto253

·11 months ago

I am registered on .ca but list on .com. All my sales activities show up in the Seller's Hub on on both .ca and .com. My shipping address is in Canada so I can't get a label through .com but I can through .ca .

If you are not getting this it is strange. Did you initially register on .com or .ca?

(pull down menu under My Ebay on the top right, then select "Selling" to get to the Seller's Hub)

itolduandso

·11 months ago

I wonder does the package get opened and inspected and repackaged when going through the eIS hub?

Os is the hub taking the package and just relabelling it?

If they are repackaging it etc, it will be difficult for items that are more bulky and require custom packagining.

reallynicestamps

·11 months ago

does the package get opened and inspected and repackaged when going through the eIS hub?

Oh not this again!

How long does it take you to package your stuff?
Five minutes? Two?

Now consider a terminal with thousands of packages going through it in an hour.

How fast will the line go if every package is opened, inspected and repackaged?

Use some common sense.

Some packages may be assessed, yes. But because they are poorly wrapped, or raise suspicion for another reason (will an anvil really fit in this 3x3x3/300gr packet?) or of course , the random check.

valueaddedresource

·11 months ago

@itolduandso wrote:
I wonder does the package get opened and inspected and repackaged when going through the eIS hub?

Os is the hub taking the package and just relabelling it?

If they are repackaging it etc, it will be difficult for items that are more bulky and require custom packagining.

@itolduandso I don't remember off hand which session it was in, so don't have the link to the exact video, but they actually gave more details about this for the US program at eBay Open a couple weeks ago.

Basically the answer was that yes, that can happen but it's the last case scenario and something they really prefer to avoid as much as absolutely possible.

The presenter went into detail about how all packages that come in go through x-ray machines and other automated checks (including being sniffed by a couple adorable dogs they showed pictures of) and that the only time packages are opened and then repackaged is if any of those other checks flag something about the package (like it's a prohibited item) and/or if for some reason the x-ray machines can't identify what is in the package, but it's rare.

raanana

·11 months ago

As a collector of old postcards i didn't by anything from buyers offering eis,to expensive . I would expect, that most of my potential buyers will think the same, if I offer it.

reallynicestamps

·11 months ago

I keep seeing complaints that eIS is more expensive than shipping direct, but I'm not sure that the complaint is valid.

The cost of shipping to the eIS plant + the cost of shipping to Canada - > wouldn't that depend on the shipping companies used?
So is the complaint really that the direct shipper has used the inexpensive postal system while the eIS shipper has used the much more expensive private shipper?

And does the eIS charge the buyer duty, taxes, and now tariffs before the seller ships or can the seller opt to have the buyer pay those charges on delivery - or the package is not handed over?
If shipping cost includes import fees then it should be no more expensive than doorstep delivery plus whatever customs brokerage fee the shipping company charges.

Do shipments through eIS have later last estimated delivery dates than direct shipments ?
Are eIS shipments more or less likely to be late and lead to INR claims?

In some 40 years of mail order, it's been my experience that shipping to the USA runs on average about 21 days. Oddly shipping to and from Europe used to take less time, perhaps because most shipping was done by Air Mail for Europe and surface for USA .

The big difference is that AZ advertises overnight delivery and customer's expectations have been warped.

da6170

·11 months ago

What express carrier will they use to ship packeges from Canada to the USA?

marnotom!

·11 months ago

@da6170 wrote:

What express carrier will they use to ship packeges from Canada to the USA?

What's led you to believe that an express carrier is going to be used by eIS? 😁

lotzofuniquegoodies

·11 months ago

@da6170 wrote:
What express carrier will they use to ship packeges from Canada to the USA?

@da6170

That will be a total unknown until the test is up and running sometime in October. Sounds like full roll out won't be until some time in 2026ish.

reallynicestamps

·11 months ago

What express carrier will they use to ship packeges from Canada to the USA?

Whoever is handy and has room on the truck-- just as happens with eIS /GSP in the USA.

There are dozens of threads complaining about various last mile carriers, some of whom are fairly widespread, and some apparently two guys with a bicycle and an internet address.

Sometimes eIS even uses the postal system.

Sometimes the private carrier sub-contracts to the postal system.

easoss

·11 months ago

Well I had to get a broom and a dustpan out as my head officially exploded reading the comments. This isn't good for part time or hobby sellers. Especially if you deal in lower price items under $20. I haven't bought anything from a US seller in years because of the shipping program. A $5 baseball card with $17 shipping doesn't entice me to buy. My store subscription runs out at the end of year and that'll be it for me. It's too complicated and time consuming for us little sellers.

lotzofuniquegoodies

·11 months ago

@easoss wrote:
Well I had to get a broom and a dustpan out as my head officially exploded reading the comments. This isn't good for part time or hobby sellers. Especially if you deal in lower price items under $20. I haven't bought anything from a US seller in years because of the shipping program. A $5 baseball card with $17 shipping doesn't entice me to buy. My store subscription runs out at the end of year and that'll be it for me. It's too complicated and time consuming for us little sellers.

@easoss

Unsure how fresh off the presses but just received this from another user.

Re: to qualify for Canadian eIS program early rollout:

If that is the case it sounds like a very exclusive club!!!

3islanders

·11 months ago

@lotzofuniquegoodies wrote:
If that is the case it sounds like a very exclusive club!!!

HOW MUCH???!?!

....Annually??? In 2024? Or, like, since you joined eBay 20 years ago? 🤣

I think MY head just exploded.

valueaddedresource

·11 months ago

@lotzofuniquegoodies - just for clarity, the $10,000 CAD in that screenshot isn't refering to a minimum amount to be eligible for Canada EIS, it's just a footnote about a statistic that was quoted earlier in the press release (follow the *).

https://www.newswire.ca/news-releases/ebay-to-make-exporting-simple-for-canadians-with-ebay-international-shipping-879512544.html

Earlier in the press release it said:

"Over 99% of Canadian small business sellers* on eBay export to at least one international market, and eBay's goal is to make it easier for sellers to export their products globally. With eBay International Shipping, eligible sellers only need to ship their item to a new domestic hub located in Mississauga, Ontario, and eBay will take care of the rest - at no extra cost to sellers."

Since the * is after Over 99% of Canadian small business sellers, then the footnote at the end that starts with * is referring to that.

So "*Sellers with at least $10,000CAD in gross eBay sales, 2024" just means that's how they define "small business seller" for the purposes of determining that over 99% of those sellers export to at least one international market.

But that doesn't mean that is the threshold for eligibility for EIS. The criteria listed in your first screenshot is what is shown in the FAQ here : https://www.ebay.ca/sellercentre/shipping/ebay-international-shipping

How does enrollment and eligibility work with eBay International Shipping?

Enrollment for Canadian sellers will start in October, 2025.
eBay continuously evaluates seller performance and enrolls sellers when possible. You will be enrolled into eBay International Shipping when your account is eligible. You will be notified via email and Messages in My eBay about this change to your account as soon as it happens.
To maximize the likelihood of being enrolled in eBay International Shipping early, we recommend adding Country/Region of Manufacture (country of origin) information to your listings.

So yes, your seller performance and whether or not you have CoO info filled in will make a difference, but there isn't a specific dollar amount threshold - at least not one that eBay has disclosed.

lotzofuniquegoodies

·11 months ago

@valueaddedresource wrote:
@lotzofuniquegoodies - just for clarity, the $10,000 CAD in that screenshot isn't refering to a minimum amount to be eligible for Canada EIS, it's just a footnote about a statistic that was quoted earlier in the press release (follow the *).

https://www.newswire.ca/news-releases/ebay-to-make-exporting-simple-for-canadians-with-ebay-international-shipping-879512544.html

Earlier in the press release it said:
"Over 99% of Canadian small business sellers* on eBay export to at least one international market, and eBay's goal is to make it easier for sellers to export their products globally. With eBay International Shipping, eligible sellers only need to ship their item to a new domestic hub located in Mississauga, Ontario, and eBay will take care of the rest - at no extra cost to sellers."

Since the * is after Over 99% of Canadian small business sellers, then the footnote at the end that starts with * is referring to that.

So "*Sellers with at least $10,000CAD in gross eBay sales, 2024" just means that's how they define "small business seller" for the purposes of determining that over 99% of those sellers export to at least one international market.

But that doesn't mean that is the threshold for eligibility for EIS. The criteria listed in your first screenshot is what is shown in the FAQ here : https://www.ebay.ca/sellercentre/shipping/ebay-international-shipping

How does enrollment and eligibility work with eBay International Shipping?
Enrollment for Canadian sellers will start in October, 2025.
eBay continuously evaluates seller performance and enrolls sellers when possible. You will be enrolled into eBay International Shipping when your account is eligible. You will be notified via email and Messages in My eBay about this change to your account as soon as it happens.
To maximize the likelihood of being enrolled in eBay International Shipping early, we recommend adding Country/Region of Manufacture (country of origin) information to your listings.
So yes, your seller performance and whether or not you have CoO info filled in will make a difference, but there isn't a specific dollar amount threshold - at least not one that eBay has disclosed.

@valueaddedresource Thanks. Good to know. Was passed on from another user who frequents a Facebook group. 10,000,oo for many would be way above many average sellers totals for a year. I know it's well above my yearly total.

lotzofuniquegoodies

·11 months ago

@valueaddedresource wrote:
@lotzofuniquegoodies - just for clarity, the $10,000 CAD in that screenshot isn't refering to a minimum amount to be eligible for Canada EIS, it's just a footnote about a statistic that was quoted earlier in the press release (follow the *).

https://www.newswire.ca/news-releases/ebay-to-make-exporting-simple-for-canadians-with-ebay-international-shipping-879512544.html

Earlier in the press release it said:
"Over 99% of Canadian small business sellers* on eBay export to at least one international market, and eBay's goal is to make it easier for sellers to export their products globally. With eBay International Shipping, eligible sellers only need to ship their item to a new domestic hub located in Mississauga, Ontario, and eBay will take care of the rest - at no extra cost to sellers."

Since the * is after Over 99% of Canadian small business sellers, then the footnote at the end that starts with * is referring to that.

So "*Sellers with at least $10,000CAD in gross eBay sales, 2024" just means that's how they define "small business seller" for the purposes of determining that over 99% of those sellers export to at least one international market.

But that doesn't mean that is the threshold for eligibility for EIS. The criteria listed in your first screenshot is what is shown in the FAQ here : https://www.ebay.ca/sellercentre/shipping/ebay-international-shipping

How does enrollment and eligibility work with eBay International Shipping?
Enrollment for Canadian sellers will start in October, 2025.
eBay continuously evaluates seller performance and enrolls sellers when possible. You will be enrolled into eBay International Shipping when your account is eligible. You will be notified via email and Messages in My eBay about this change to your account as soon as it happens.
To maximize the likelihood of being enrolled in eBay International Shipping early, we recommend adding Country/Region of Manufacture (country of origin) information to your listings.
So yes, your seller performance and whether or not you have CoO info filled in will make a difference, but there isn't a specific dollar amount threshold - at least not one that eBay has disclosed.

@valueaddedresource

Curious to know how bad the problem with lack of a correct Coo is for US shipments to Canada with eIS?

Important to consider regarding

To maximize the likelihood of being enrolled in eBay International Shipping early, we recommend adding Country/Region of Manufacture (country of origin) information to your listings.

For many sellers with up and running listings:

This info may not have been required when creating listings originally
May have been unknown.
Other situations where Coo may have multiple choices involved or the country no longer exists or there was a name change at some point in time.
Not all sellers sell NIP items. It may not be marked or manufacturer is long gone out of business.
There are no eBay tools really for searching/confirming/adding plus if you have 100's or 1000's of listings without it it will be a major problem to update.
It appears that eBay has toasted the add item specifics crusade. I haven't been asked for any in several months.
There will also be a list of items that do or don't quality. With the US program often that is discovered only when item reaches the hub. Not before it got paid for. Not helpful for a customer who has done the legwork to find it.

Next item that could cause major items is where they choose to locate the hub? Will there be one. Will there be only 1 specific service for shipping to it. Will it work for everyone? How much time will it add to the whole process. Currently many of us can get an item to a US customer in 8 to 12 days...normally. Getting something to Toronto as an example from the different corners can add 4 to 5 days...again, if they can with the option eBay requires. eIS can make something take 25 to 30 days to get delivered in Canada and not always with the best, helpful info when it comes to tracking.

One other concern is how will combined shipping be handled. How will the costs befor each additional line or several? If a program like this gets rolled out and it is more cost or time in the long run how much of a, to borrow an ummm phrase "value added" service really be? 🙂 For now just more questions than answers.

itolduandso

·11 months ago

Which means me running on .COM now opening account on .CA and starting with zero on .CA would almost certainly disqualify me and that means not even chance to reach that level any time soon, if that is criteria that is going to remain there going forward. I said it STINKS so it does.

reallynicestamps

·11 months ago

me running on .COM now opening account on .CA and starting with zero on .CA

If your dotCOM account was grandfathered when we were switched to a loonies only policy about a decade ago, that might be true.

But if you are registered on dotCA, you can list on dotCOM (or dotDE or doUK for that matter). There is no restriction on non-US sellers listing on the US site.

To print a shipping label, you just go to the appropriate page and switch the URL to dotCA from dotCOM. I did it twice this morning already.

When we were switched we brought our statistics with us all those years ago.

ilikehockeyjerseys

·11 months ago

I think most people accept that if your business model is based around shipping sub $20 items under the de minimis using the previous $7 CAD shipping options, that this won't replace it.

The reality is, there is nothing under the new requirements that will replace it.

The sample of buyers willing to pay eIS rates will be much lower than with the previous Tracked Packet w/ de minimis rates. That doesn't mean providing sellers with a hassle free avenue to access those USA and international buyers isn't a positive within the context of the current changes.

This isn't meant to be facetious, it is a genuine question, what would your suggestion be for a service eBay could provide that could help sellers produce the most sales to USA under the new system?

The only possible thing I could think of would be access to some sort of built in 3PL service aimed at the US market, but that would be more geared to larger sellers with predictible inventory, not "the little guy" flipping sports cards, garage sale finds, or selling pieces from their hobby.

If you have a large portfolio of cards, my advice would be to look into COMC. It's not a perfect solution, and I'm unsure how the changes to the de minimis will affect the frequency of their userbase, but it might be your best option for cards in the $5-$20 range.

easoss

·11 months ago

To be blunt I really don't give a **bleep** anymore. I'm done at the end of the year and I'm guessing many others will be as well. And the small to medium hobby seller is in many ways the backbone of the eBay experience. I'm going hard on local sales, trade shows etc. I do more on marketplace in a week than eBay in a month. Selling markets change and I'm betting on the buy local angle. The winds are blowing that way at least where I live. All I can say is I'm a staunch believer in capitalism, the free market and free trade. Not this dogs breakfast of whatever this is.

crosscanadacoins

·11 months ago

The items I sell are small, flat and light, so almost all my shipments to the States go by lettermail. Will this continue to be an option once eIS is rolled out? If everything I send to the States I have to send tracked through eBay's hub it makes it next to impossible to sell $1.00 items.

3islanders

·11 months ago

@crosscanadacoins wrote:
The items I sell are small, flat and light, so almost all my shipments to the States go by lettermail. Will this continue to be an option once eIS is rolled out? If everything I send to the States I have to send tracked through eBay's hub it makes it next to impossible to sell $1.00 items.

Probably not, and people are going to tell you that it's already illegal to send anything not-paper to the states via lettermail. I guess you could always take a chance and wrap them in more paper like a fat letter, but if mail is being more closely inspected your "letters" might not get through. 😞

(Off topic; curious about your listings... are your buyers mostly in the states or Canada? I feel like I should be digging through my stash of coins 😆 ...And wait... that toonie GLOWS IN THE DARK?? 😲 )

3islanders

·11 months ago

What if you don't know your items' country of origin?

I feel for anyone who's got hundreds, or even dozens, of listings, if they have to go through and add that to every one.

This might "make items available" to more countries, but if the shipping costs get inflated the way they did with GSP in the states, I wouldn't expect much actual buying...

brettjet38

·11 months ago

Perfect, I have no issues with this as this is going to be the new normal..

Say goodbye to all the things being shipped via letterpost to the US and other places, its over!

dinomitesales

·11 months ago

@brettjet38 wrote:

Say goodbye to all the things being shipped via letterpost to the US and other places, its over!

Why would it be over? While we all know that you aren't allowed to ship things internationally via Letter-post, many people still do it. Having eIS isn't going to stop them, they'll just opt out.

If someone is sending a trading card or stamp in a plain white envelope internationally via Letter-post, it's because historically they haven't had any issues doing so (i.e. neither customs or the postal service is catching it). Why would they stop just because an eIS program is instituted? I've received trading cards from US buyers that just send them to me in a plain white envelope with a stamp, and they've had GSP/eIS for many years.

brettjet38

·11 months ago

Say goodbye to all the things being shipped via letterpost to the US and other places, its over!

Why?

Because you will have to provide a tracking number for every sale on eBay, and if you do not, your $$$ for that transaction will be held until you receive FB for that sale or 30-45 days after the latest delivery date has passed and no claim made by the buyer*

*full details and implementation dates TBA

And Canada Post will be examining in greater detail all items to the USA, including Letterpost.

dinomitesales

·11 months ago

@brettjet38 wrote:
Say goodbye to all the things being shipped via letterpost to the US and other places, its over!

Why?

Because you will have to provide a tracking number for every sale on eBay, and if you do not, your $$$ for that transaction will be held until you receive FB for that sale or 30-45 days after the latest delivery date has passed and no claim made by the buyer*

*full details and implementation dates TBA

And Canada Post will be examining in greater detail all items to the USA, including Letterpost.

What does that have to do with the Canadian eIS program (which is the topic of this thread)?

And even if such a rule was implemented (which no announcement has been made, might I add), there are many people who would still continue to ship things via untracked methods. I'm not sure why you think having to wait a period of time for funds to be released would stop people if it means they're making more profit in the long run.

What is your source for "Canada Post will be examining in greater detail all items to the USA, including Letterpost"? I am a postal clerk and this is news to me. I'm the front line for acceptance of these items - if it looks like a letter, and the person handing it over claims there are no "goods" inside, then it's going to get processed as a letter. Do you think with everything on Canada Post's plate right now they are going to start x-raying letters or something?

reallynicestamps

·11 months ago

Also it is perfectly legal to ship domestically using letterpost-- even shipping sold products.

So while neither eBay nor Canada Post sells letterpost labels online, you can use postage stamps (available on eBay at a discount, even).

And eBay does not require tracking.

The seller who does not use tracking is gambling that the buyer will not make a false INR claim , but most people are honest.

EBay will find against the seller in an INR where the seller cannot provide tracking-- but how often does that actually happen? For most sellers less than one percent of transactions involve any claim for any reason.

Many sellers compare losses to false INR claims against the expense of tracked shipments and spin the wheel.

chicweb

·11 months ago

I don't think you have to provide tracking to the hub.

I've read other threads (even on .ca). Someone said (in 2024) that the seller (in the US) sent their package untracked to their USA hub. That buyer asked if they would still receive it. Indeed, they received it.

As soon eBay receive the package (with the special code in the address for them to recognize the package), it should work. It's really dangerous tho, because if it's lost between the seller and the hub, then you are not protected.

But don't quote me on that. It's just based on my searches and eBay might decide to request tracking to the hub in Canada. Nobody knows at the moment.

marnotom!

·11 months ago

@chicweb wrote:

I don't think you have to provide tracking to the hub.

I think you’re right. I went through the “program rules” in the US eIS seller terms and conditions and couldn’t find anything to the effect of, “Thou shalt ship to the hub with tracking and/or delivery confirmation.” I'm pretty sure that the old Global Shipping Program had a requirement for tracking to the hub, though.

https://pages.ebay.com/internationalshippingprogram/seller/terms/

If they haven’t already done so, sellers interested in eIS may want to go through the US Program Rules to get a better sense of whether or not eIS would be a good fit for their business.

byto253

·11 months ago

Another tool or arrow for the quiver is helpful. But it will depend on the implementation and how restrictive it will be. Cautiously optimistic that new markets can open up but don't want to lose the flexibility of self shipping.

ilikehockeyjerseys

·11 months ago

You can't compare the costs of an eIS program to the old costs of Canada Post Tracked Packet via eBay labels, because that is never coming back.

You have to compare the cost to whatever rates for Tracked Packet (or other services) that will be available going forward, along with the cost of DDP.

It woud be nice if they allowed higher volume sellers to consolidate shipments and send them all in one box ala Chit Chats, Stallion, etc.

I don't think anybody is celebrating this as a way to get back to the old USA shipping. We're not getting $10 duty free US shipping back. If your business was contingent on US sellers only paying sales tax and $10-$20 CAD in shipping for a package that arrives in 5-10 days, eIS won't help you.

I think people are viewing this as a possible lifeline, where maybe the added international destinations could make up for the US buyers who won't come back due to the added costs.

It will certainly be a culture shock to US buyers who are used to $10-$20 CAD shipping and a lot of them won't return. But the point is that a small number of them might return, and they also might be offset by the added international buyers.

electronicsextraordinaire

·11 months ago

@ilikehockeyjerseys wrote:
But the point is that a small number of them might return, and they also might be offset by the added international buyers.

Are overseas buyers more likely to buy from a Canadian via EIS than they were direct?

Like, for US stuff, I only buy with EIS as a very last resort. The vast majority of US sellers believe that the US market is big enough (and aren't entirely wrong).

And the EU/UK/Australians already have VAT applied by eBay so they're not getting stiffed at the door like Canadians that buy outside of EIS. >~CAD$200 items instead have VAT/duties assessed by customs and got stiffed at the door, but the 7 EUR or whatever fee doesn't work out very badly percentage-wise.

So I wonder where the value add is unless a seller was... happy to ship to USA but for some reason unwilling to ship to europe/australia/UK?

What I think would boost EU/UK/Aus sales would be ***cheaper*** shipping and an EIS option does the opposite.

valueaddedresource

·11 months ago

@electronicsextraordinaire wrote:
@ilikehockeyjerseys wrote:
But the point is that a small number of them might return, and they also might be offset by the added international buyers.
Are overseas buyers more likely to buy from a Canadian via EIS than they were direct?

Like, for US stuff, I only buy with EIS as a very last resort. The vast majority of US sellers believe that the US market is big enough (and aren't entirely wrong).

And the EU/UK/Australians already have VAT applied by eBay so they're not getting stiffed at the door like Canadians that buy outside of EIS. >~CAD$200 items instead have VAT/duties assessed by customs and got stiffed at the door, but the 7 EUR or whatever fee doesn't work out very badly percentage-wise.

So I wonder where the value add is unless a seller was... happy to ship to USA but for some reason unwilling to ship to europe/australia/UK?

What I think would boost EU/UK/Aus sales would be ***cheaper*** shipping and an EIS option does the opposite.

@electronicsextraordinaire these are great points and all things we've seen play out in the US as well.

My take on the US program from day one was the value add isn't neccesarily that EIS is cheaper/better for the buyer on items for which a seller may have already been willing to offer other international shipping methods (often times it may not be) - the real value add for both eBay and the end buyer is theoretically that it might make inventory available to international markets that previously wasn't accessible because those sellers didn't want the hassle of offering international shipping.

Those thoughts were bolstered even further for me when eBay announced they would be expanding the US program to include Alaska, Hawaii and Puerto Rico. A lot of sellers thought that was silly because those are domestic US locations and USPS shipping to them shouldn't be significantly more difficult/ expensive than anywhere else within the lower 48 that would be a zone 8 or 9.

What that didn't account for is that some sellers might not ship with USPS for various reasons (selling large items where having to pay return shipping would be expensive, exclusive negotiated contracts with UPS/FedEx etc.) or might have other reasons that they have chosen not to allow shipping to those states/territories.

Just as an example, I used to work for a company that sold car care/cleaning products (mostly liquids) and they blocked AK,HI,PR because of the increased risk of damage, especially with AK where temperature differences in transit could freeze the product which would cause it to expand and crack the plastic bottles.

EIS would be attractive in those scenarios because they handle damage claims, returns, customs, etc. so it lowers the risks significantly and that might convince some sellers who were previously not willing to ship internationally or to those territories to do so.

So yeah, EIS is by no means necesarily the "best" option for international shipping (from the buyer perspective) and there's likely not much of a value proposition when compared to other options - the value is really just that it might allow sellers to continue to offer international shipping when they might otherwise have to stop doing so and/or allow sellers who previously didn't want to mess with international shipping to offer it for the first time.

flipistics

·11 months ago

@valueaddedresource I think the bigger value is that it handles all the changing regulations, whether that's tariffs that change at a moment's notice or packaging laws / LUCID, etc. There's more and more of these regulations coming in, and individual sellers really can't keep on top of them.

valueaddedresource

·11 months ago

@flipistics wrote:
@valueaddedresource I think the bigger value is that it handles all the changing regulations, whether that's tariffs that change at a moment's notice or packaging laws / LUCID, etc. There's more and more of these regulations coming in, and individual sellers really can't keep on top of them.

@flipistics totally agree, but I would lump regulatory compliance in with claims/returns/tariffs etc. - it's still mostly a value/benefit to sellers who would otherwise not be willing to shoulder the risks and burdens of shipping to those locations directly rather than something that offers a better experience or value for buyers.

The value prop on the buyer side still remains mostly that they may have access to more/different inventory than they otherwise might have, not that they will see faster shipping times, lower costs etc.

lotzofuniquegoodies

·11 months ago

@ilikehockeyjerseys wrote:
You can't compare the costs of an eIS program to the old costs of Canada Post Tracked Packet via eBay labels, because that is never coming back.

You have to compare the cost to whatever rates for Tracked Packet (or other services) that will be available going forward, along with the cost of DDP.

It woud be nice if they allowed higher volume sellers to consolidate shipments and send them all in one box ala Chit Chats, Stallion, etc.

I don't think anybody is celebrating this as a way to get back to the old USA shipping. We're not getting $10 duty free US shipping back. If your business was contingent on US sellers only paying sales tax and $10-$20 CAD in shipping for a package that arrives in 5-10 days, eIS won't help you.

I think people are viewing this as a possible lifeline, where maybe the added international destinations could make up for the US buyers who won't come back due to the added costs.

It will certainly be a culture shock to US buyers who are used to $10-$20 CAD shipping and a lot of them won't return. But the point is that a small number of them might return, and they also might be offset by the added international buyers.

There have been several very good stories on CTV news regarding this implemenation. Regarding how it will affect small sellers like Etsy and eBay and larger businesses that sell high volumes daily. They also reported how it is affecting Canada's trade numbers to USA. Here are 2 of them. If they repeat one particular one it summed up the nightmare of concerns in the best way I have seen so far. (Online version seems to be condensed for time.) Major direction appears to be for many sellers removing USA from their ship to list. Either permanently or until all the ink dries.

https://www.ctvnews.ca/video/2025/08/28/how-the-looming-end-of-de-minimis-tariffs-is-going-to-hurt-canadian-small-businesses/

https://www.ctvnews.ca/canada/article/canada-post-will-use-third-party-duty-processor-after-us-de-minimis-expires/

shawnspeller

·11 months ago

Not 100% sure here but it sounds like I don't have a choice whether I get enrolled or not, is that correct? If I do have a choice to not enroll will my choice hamper my selling abilities? I'm not quite getting what this shipping hub is. To me the whole thing sounds like a way to bend a knee and keep selling to the Americans, which I'm not shipping hub or not.

vintage_america

·11 months ago

So does this announcement confirm that USA buyers are responsible for paying tariffs? Whether through EIS or not? Any way we ship it, they pay the tariff? Maybe it will be applied to their checkout regardless of EIS enrollment or not.

marnotom!

·11 months ago

@vintage_america wrote:

So does this announcement confirm that USA buyers are responsible for paying tariffs? Whether through EIS or not? Any way we ship it, they pay the tariff? Maybe it will be applied to their checkout regardless of EIS enrollment or not.

Since Canadian sellers using eIS are going to be shipping to a hub with a Canadian address, I would think that the shipment would be treated like a domestic sale on the sellers’ end. You can’t go through the whole DDP rigmarole for a domestic shipment.

But this is just speculation on my end.

vintage_america

·11 months ago

Ya I’m just assuming eBay is not going to eat the tariff, so if eBay will charge buyer tariffs with EIS at checkout, then I’m also assuming they will have a tariff checkout for buyer if seller is not using EIS as well. Maybe not. I will wait to find that out. Personally I never buy internationally from sellers with EIS—cost and shipment time are much higher than direct shipments. So I would only use EIS if it were the ONLY way to deal with USA tariffs. I can ship directly to any other country without EIS. It’s the USA tariffs that are my only concern.

marnotom!

·11 months ago

@shawnspeller wrote:

Not 100% sure here but it sounds like I don't have a choice whether I get enrolled or not, is that correct? If I do have a choice to not enroll will my choice hamper my selling abilities? I'm not quite getting what this shipping hub is.

Qualifying sellers will be automatically enrolled, yes, but they can disable the program if they don’t want to use it.

The shipping hub is basically a warehouse to which sellers send their items, just as they'd send a trackable shipment to a domestic buyer. Once at the hub, the items are processed for transport to the destination country. eIS handles all the customs foo-fah-rah. US sellers love their version of eIS because their liability for the item's safe transit ends once the item is accepted at the hub.

nhl_automotive

·11 months ago

I'm all for this but how will it work? Will it override our current shipping policies? Will we need to send the item to some sort of global shipping center like the US does?

valueaddedresource

·11 months ago

@nhl_automotive wrote:
I'm all for this but how will it work? Will it override our current shipping policies? Will we need to send the item to some sort of global shipping center like the US does?

@nhl_automotive scroll down to the FAQs on this page for more info:

https://www.ebay.ca/sellercentre/shipping/ebay-international-shipping