eIS using Ascendia to the US - Huge Mistake | Selling

cottagewoman · 2026-05-31T11:08:17.430000Z

eIS is using Ascendia as a service. That's great for Shein and Temu, not so for buyers paying a premium to receive their items.Ascendia is using a company called GoFo in the US for last mile delivery. They destroyed a 300$ tape deck I shipped (obviously eIS refunded the buyer), and now I have a 200$ watch movement in their wonderful hands. Praying to God it makes it to the buyer and in one piece. The tape deck was very well packaged - been shipping electronics for 10 years. And what is up with high dollar items having last mile handled by a cut rate crowd sourced service?As well there are several posts regarding items not being delivered after long periods (some 30 days and counting) by other sellers in Facebook groups where eIS shipped via Ascendia. Not sure if GoFo was the last mile carrier in those instances.eIS team: jettison Ascendia, like NOW. They are beyond terrible for the reputation of us sellers and the program in general!

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eIS using Ascendia to the US - Huge Mistake | Selling | eBay Canada EN