eIS weirdness - Asendia services | Selling

cottagewoman · 2025-11-07T12:59:30.894000Z

I have two items I have sent via eIS that haven't moved from the hub to the buyer for 2 days now, 1 US bound the other UK, both show Asendia e-PAQ service from hub to buyer. US bound shows e-PAQ regular, which when I check on the Asendia site, is described as not having ANY tracking and is cleared via postal service customs. The UK bound shows e-PAQ select which does have tracking. Both show the e-PAQ service as originating in the US - which means as far as I can tell that the UK package will enter the US before heading to the UK.Hey, eBay - what the heck? 1st your charging a buyer high shipping prices to send a package at letter rates. 2nd your passing an item from Canada to the US to send it to the UK.Why wasn't a logistics partner from CANADA used for the program? I know your headquarters is in the US and you don't have any real presence here, but this program needs to be done right!

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eIS weirdness - Asendia services | Selling | eBay Canada EN