Forwarding company for Chinese buyers | Selling

2nd-time-around-jewelry · 2023-03-23T16:56:09.077000Z

I have a lot of buyers from China who use a forwarding company with an address in Portland Oregon. Never had a problem with it. From what I understand, once tracking shows it was delivered there, I am no longer responsible for them forwarding the items to China. I imagine it can take a few weeks from when they recieive it till the buyer receives it in China. I have a buyer upset because it shows delivered to a different zip code in Oregon than the address on eBay that I sent it to. I checked my other sales to the same forwarding company & the zip code is always different than the address I sent to. Wondering if the forwarding company changes zip codes to their own shipping system after they receive it. Has anyone else noticed that? eBay has put my funds on hold even though tracking shows delivered.

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Forwarding company for Chinese buyers | Selling | eBay Canada EN