Found an additional charge on a shipping label — has anyone disputed this with Canada Post? | Selling

lud-4367 · 2025-12-18T00:50:32.104000Z

After a seven month hiatus because of the Canada Post strike, I started selling again and have been running into new things every day. 😂This time, I found an additional charge on the same shipping label in All activity which makes 2 charges on one shipping label. It’s not a lot, but this is the first time I’ve seen this happen in years of selling.I contacted eBay, and they said canada post can notify ebay and apply an adjustment if they decide the package dimensions and weight were entered incorrectly. That’s completely new to me. I might have measured it wrong this time since this was my very first time shipping clothing in a plastic mailer - I pushed the air out when measuring, but I always enter the weight and dimensions a little bit bigger than the actual package just to be safe.Ebay told me that I can dispute the charge with canada post and get a credit if I win. So my question is, has anyone here actually disputed a charge with canada post and won? How long did it take? Thanks in advance.

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Found an additional charge on a shipping label — has anyone disputed this with Canada Post? | Selling | eBay Canada EN