Funds on Hold

Summary: In this discussion, 15westcoast shares their frustration over eBay holding their funds despite a transaction's completion and positive feedback from the buyer. Other participants express similar dissatisfaction with eBay's policies, noting long delays in releasing funds, and speculate that eBay may hold funds for interest or security reasons. mrdutch1001 and other participants remind sellers that such practices are part of eBay's terms, advising patience or considering alternate platforms. Some sellers plan to leave eBay due to these issues, highlighting prior preferences for platforms like PayPal. The debate brings up broader criticisms of eBay's practices, particularly holding payments even after positive buyer feedback.

I have over 500 transactions (100% positive feedback) and have been on Ebay for many

yeras. I registered for managed payments and have had several sales since then. My funds

have usually arrived in my bank within 5 days. A recent sale (last week) was sent with tracking and

is almost at the customer's destination. Ebay has advised me that the funds for this transaction are

on hold. I called Ebay and have been advised that I have to make another 25 sales and wait until the

item is delivered to the buyer before my funds will be released. After completing the 25 sales I can then

expect my funds to be released, once again, within 5 days. Has anyone else heard of this ? Is this a new

Ebay policy ? Am I being penalized for some reason ? Needless to say I am not pleased !

15westcoast

602 View listings

Posted 5 years ago·Last reply 3 years ago

12 comments

femmefan1946

·3 years ago

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ZOMBIE THREAD FROM SEPTEMBER 2021.

The problem with zombie threads is that often the advice is out of date or no longer correct.

the most recent post is from a member who has not bought or sold anything in over a year.

And the item was not only over $1300, but also in a high fraud category.

I suspect it was flagged as a possibly hijacked account, although as several sellers have noted above, payments to occasional sellers are normally Held for up to a month as a Buyer Protection, which also protects the real account holder, who may be unaware of a problem.

Meanwhile.

@meridian72 Do you have a Managed Payments account set up to transfer your customer's payment to your bank.

You need a checking account in a Canadian bank and a secondary form of identification, like a passport or driving license.

meridian72

·3 years ago

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I am not a merchant and only sell occasionally. However, yes I do have an eBay verified bank account. This is just eBay's was to increase its equity by holding their clients money as long as possible for gain. This hurts individuals who simply want to sell personal items especially to help with monthly living expenses.

b.oxfor-74

·3 years ago

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Agreed. Once positive feedback is received for a sale, there is no reason for eBay to continue the payment hold except to accrue interest on the funds. In such cases, eBay is effectively giving the buyer an extended warranty on the item.

meridian72

·3 years ago

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My shipment is confirmed as bring received and the buyer has provided positive feedback, yet my funds are still on hold. eBay is holding my funds hostage.... I will never list an item with eBay again!!!

mrdutch1001

·3 years ago

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an infrequent/occasional seller/a seller returning after a lengthy absence and listing/selling a $1300 item - that gives eBay the right to hold funds!...

no patience... perhaps selling online is not for you...

meridian72

·3 years ago

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What does eBay have to do with this anymore. The item is confirmed received with postal service tracking and the buyer has had the item for a couple of days with positive feedback given.
So what's the justification to hold my funds?
The comments about having patience or that online selling may not be for me is just ignorant and irrelevant.

pjcdn2005

·3 years ago

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Keep in mind that the buyer has 30 days after he receives it to file a claim with ebay so that is probably why they are holding your funds.

meridian72

·3 years ago

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As the seller, I am also the client. To impose terms and hold my funds hostage for goods that have been confined received by the buyer is B.S any way you look at it. Lesson learned,
I have canceled my other listing and will not be selling on eBay in the future. Was much better in the past with PayPal.

mrdutch1001

·3 years ago

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This is 2023 and this is eBay's site, eBay's rules and policies...

Sellers accept,adapt,adjust and carry on OR move on!

and IF you think other selling sites don't do same (i.e.withhold funds), well you are in for a big surprise!

and BTW, PayPal also reserves the right to withhold your funds at any time or for any reason deemed necesary...

and FWIW, eBay does NOT accrue interest on your funds...

and relying on eBay sales monies for income requires forethought, pre-planning, budgeting and knowing there are NO guarantees in online selling!

Want instant $ for your items? Sell LOCALLY!

Good luck and Bye Bye!

b.oxfor-74

·3 years ago

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Most of your points are true. But using a platform and abiding by its policies doesn't mean that one can't be critical of those policies.

pyroboy68

·3 years ago

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I sold an item on ebay and fund were put on hold till delivery when it was delivered it was put on till bank info was updated then on hold for microdeposits then put on hold for verify email now put on hold for security reasons not sure ebay want to part with my money this is the last thing I sell here. All seller should run from ebay and watch how fast it sinks not to mention the high seller fees and buyer pays taxes and seller pays taxes and it seems to go to ebay

mrdutch1001

·3 years ago

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there is this thing called P-A-T-I-E-N-C-E! .....and there is this User Agreement that you agree to abide by as a seller on eBay = eBay's rules and polices ....and if you can't get your mindset on any of that then I guess it's Bye Bye!