Funds on Hold for 30 days After Positive Buyer Feedback? | Selling

djcardsinc · 2023-02-04T20:01:02.734000Z

I sold a card on ebay. Buyer paid, I shipped with tracking within one hour. Updated tracking to ebay. Tracking shows delivered, buyer reports they received the card and left positive feeback about the purchase. Ebay is now keeping my funds on hold for 30 days because there was an apparent problem with the postal code. I have pictures of the envelope and the address is clearly written and perfectly matches the buyers shipping address. Plus the buyer received card within 72 hours so not sure how a postal code error was made. I spent literally two hours in online chat and then on the phone with ebay and in the end I am simply told the 'system' will not allow them to release the funds in less than 30 days because of the postal code issue. Which i dont get how it was an issue when it didnt prevent the card from being delivered correctly in a short time frame. Apparently there is no way to manually override the 30 day hold. To me, this is garbage. Combined with their now outrageous selling fees and this happening the value in using ebay is dwindling fast. Has anyone else had a similar issue and did it somehow get resolved?

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Funds on Hold for 30 days After Positive Buyer Feedback? | Selling | eBay Canada EN