Has anyone sent a refund recently for combined shipping discount? | Selling

fergua3 · 2024-03-08T16:57:22.244000Z

Periodically i refund a portion of shippng costs if a buyer buys 2 items in separate transactions but i can ship them together. I did this today and glory be, Ebay has changed the format for issuing refunds. It's now 3 steps instead of the 2 before and even though i selected shipping discount as the reason for the refund, on the final step it showed i was refunding mostly item cost and a few pennies of shipping. I better not get an out of stock defect for this piddly $2 refund. It no longer confirms the reason for the refund until AFTER you issue the refund. In my case, it did say 'shipping discount', so hopefully no defects. But why this change? It takes longer and gives less information along the way. What's the point?

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Has anyone sent a refund recently for combined shipping discount? | Selling | eBay Canada EN