Held in Customs | Selling | eBay Canada EN

ericsells75 · 2024-09-09T12:57:31.961000Z

Good Morning,So, this may turn out to be nothing but it's a new situation for me so wanted to ask about it simply to be prepared in case....I am the seller. I have an item that has been stuck in "Held in Customs" for about a week now. I only checked on it this morning because it's a bit of higher value item for me.... of course... The estimated Delivery Date is the end of this week so not yet due. But, i've never had something held up in Chicago before. Since the delivery date is approaching and it's a high value item i'm going to assume the buyer will open a case, I know I would. so I guess my questions are, do you think the item will get moving soon? Any idea why it would get hung up? and if i do have to refund and then it arrives later do i have any recourse since the issue is out of my hands? Agian, like i said, no problem yet, but it's a new scenario for me so just want to be prepared in case it plays out the way it looks like it might.

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