Buyer requested return as she stated that 1 track skips. I check all CD's for errors but sometimes on different machines it could skip. I don't want it back, she can keep it, I don't have any more. Do I just credit her with the full amount (CD plus shipping), do I offer her a reduction on the CD? WWYD and how would you word it?

In situations like this, anything you salvage at this point is a bonus, I'd say something like this: Thank you for your note and letting me know about the issue with the CD. I do my best to check for problems with them before listing but sometimes issues may turn up when playing on different types of machines. Does it have any value to you as it is? If it does, please let me know what value it has in it's current state to you and I will refund the difference ASAP. Thank you again for c...

HELP! Buyer requested return as she stated 1 track skips. WWYD? | Selling

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HELP! Buyer requested return as she stated 1 track skips. WWYD? | Selling | eBay Canada EN