Help with getting my funds back from a fraudulent buyer
Summary: 647.pokemon is seeking assistance in recovering funds from a fraudulent buyer, indicating issues with a transaction. mrdutch1001 and marnotom! have responded, although details of their responses are not provided in the discussion.
I recently sold a $3000 watch on eBay to a buyer in Switzerland. The item was shipped to the buyer with a signature required on the tracking. Upon receiving the package, the buyer told me that there was no watch in the package and sent me a photo of the package being ripped open and insinuated that Canada Post had stolen the watch from the package. However, upon contacting Canada Post, they told me that the package was 200 grams when dropped off and at customs, which refutes the buyer's claim that the watch was stolen unless done so at the last stretch. The buyer then opened an INR claim, which I lost somehow, as the case was being handled by eBay Germany. Apparently, at eBay Germany, items with valid tracking and signature required proof of delivery don't constitute enough proof. I then contacted eBay numerous times for an appeal, which was again denied by eBay Germany. Even though eBay North America agrees that this case should have been decided in my favour, I am unable to get my $3000 back from eBay Germany,
as they repeatedly deny my appeals and claims. I am at a lost at what to do and would like to receive any help from the eBay selling community as to how I can resolve this case. Thank you guys
marnotom!
·3 months agomrdutch1001
·3 months agoANYONE, ANYWHERE who lists and sells high value items on eBay or any other selling site these days and allows these high value items to be shipped outside of own country IS taking a risk these days....and sellers need to take precautions and be aware this is not the same world as several years ago...and there is no such thing as seller protection from eBay or any other selling site when it comes to shipments going outside of one's own country... Good luck with getting this resolved in your favour!