Hmmm the bots need more brains methinks.... | Selling

ricarmic · 2025-02-13T17:41:29.501000Z

Sigh, another bizzare eBay day, I've got these before, but nothing like this particular situation. Got this email today: "We cancelled a sale for your security" for a auction item purchased on January 28th.I shipped US tracked, they got it February 5th and they left positive feedback for me that day. email message, bold stuff is my addition:We wanted to let you know that a bid for the listing below was cancelled because of an issue with the buyer’s account:ITEM NUMBER AND DESCRIPTION (purchased on January 28 in USA, shipped tracked and received February 5th, left positive feedback that day)=================================================We understand that this must be disappointing, but unfortunately the buyer, BUYERNAME, is no longer registered on eBay so we had to cancel all of their open transactions. (Hmm userid still shows, although it says "Recently updated ID" if one looks at the feedback rating)Here’s what you should doDon’t complete the sale or ship the item to BUYERNAME if you haven’t done so yet.Don’t communicate any further with BUYERNAME, especially if they get in touch with you outside of eBay.. If BUYERNAME requests a payment or refund, don’t send any money without contacting eBay first. If payment was processed, a refund has not been issued yet just in case you’ve already shipped the item.If you already sent the item, contact the shipper to find out if you can stop the delivery and have the item returned to you.If your listing has ended, you can relist your item.And remember, we’re here to help so please get in touch with any questions you might have.====================================================== So hmmm, the buyer id seems to be alive still although a change made to it, the tracking shows the item was already shipped and delivered so the whole message is pointless. I'm going to have to watch my financials to make sure they don't pull the funds out of my account, time will tell on that..... Interestingly they zapped the positive feedback they left for me, it shows under orders that they left feedback but it's not in my list anymore....

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Hmmm the bots need more brains methinks.... | Selling | eBay Canada EN