Hi, I am trying to find an answer about the return process and I am finding it very confusing. I am the seller in Canada, and the buyer is in the US. When I accepted the return, I was prompted with some options about the return label, and I chose the option of not being able to purchase a label in the buyer's country. Now the status of the return is waiting on the buyer to ship and upload tracking. So, did eBay send them a return label that I will be billed for later, or do I sti...

Just would like to update if anyone is searching for the same issue: I managed to purchase a label from a shipping website (Ship Pirate, just reverse the shipping info and have them as the sender and you as the recipient). Sent the label to the buyer through eBay messages. With Ship Pirate you can get a refund for the label if they don't end up using it. I then contacted an agent on Facebook and explained the situation, and they had me verify my account and said they added the tracking numb...

How do I get a return label to a US buyer | Selling

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How do I get a return label to a US buyer | Selling | eBay Canada EN