How to set expected delivery date?

I keep having problems with American buyers because the expected delivery dates set by Ebay are always way earlier than the actual delivery dates, no matter what shipping service I select. Apparently, the expected delivery dates Ebay offers to my American buyers are even earlier than those offered to my Canadian buyers. What gives?! And is there a way I can set my own expected delivery date? Thanks.

rosepeak

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Posted 4 years ago · Edited 4 years ago·Last reply 3 years ago

2 comments

labellea

·3 years ago

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Good morning

Just now spent some nice time with an Ebay agent that tells me it is Canada Post determines the estemated deliveries times for each mailing. ?

recped

·3 years ago

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@labellea wrote:
Good morning
Just now spent some nice time with an Ebay agent that tells me it is Canada Post determines the estemated deliveries times for each mailing. ?

Yes, eBay always uses the delivery window that Canada Post gives them, it is adjusted to match your handling time. If you want to extend the delivery estimate use a generic service (Standard Economy) instead of a named service. If you do that then eBay does make up the delivery window and it will be longer than using a specific named service.