I cant make sense of this. Case closed in buyers favor. | Selling

moviemerchmania · 2025-02-04T12:04:58.817000Z

Sold an item Jan 10th, delivery notice was left for buyer to pick up item on Jan 15th. Buyer did not pick up item. Canada Post tracking # 0105995921506240 They opened a case. I asked them to please pick up the item, no response. They waited 2 weeks then asked ebay to step in and they won and got thier money back and now I will lose my top rated seller on my selling account as I also had cases closed during the postal strike that were stuck in transit and ebay did not care about the strike, still my problem that Canada Post was not delivering the packages I shipped. My faith/trust in ebay was already low due to past experiences, but this is just a slap in the face. It makes sense why so many sellers are leaving. What is my best course of action here? Contact them by phone?

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I cant make sense of this. Case closed in buyers favor. | Selling | eBay Canada EN