I have a pending sale but ebay will not process it because the buyer is in Alberta Canada and I am in Alabama US. They get a reject message saying seller will not ship to Canada. NOT SO! How do we fix this?

I have a pending sale but ebay will not process it because the buyer is in Alberta Canada and I am i | Selling

I have a pending sale but ebay will not process it because the buyer is in Alberta Canada and I am i | Selling | eBay Canada EN