International buyer is refusing to pay import fees to pick up his item | Selling

centanni · 2020-05-06T15:06:20.358000Z

Hello, I sold a sports memorabilia item to a buyer in Germany. The item was sent via UPS. It turns out UPS made 5 separate attempts at delivering contacting the receiver to A) get the import fees paid B) deliver the item but the buyer is refusing. Now, UPS is "offering" to return the item back to me from Germany at a cost that is higher than what I sold it for! Is the buyer entitled to a refund since he is choosing not to accept the item? What are my rights? Thank you Anthony (Whitby, ON)

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International buyer is refusing to pay import fees to pick up his item | Selling | eBay Canada EN