International buyer refusing to purchase return label | Selling

lafleur_vintage · 2026-06-29T20:47:17.881611Z

Seller is based in Canada, buyer is based in the US. Shipped thru CP/USPS, not the global program. Buyer opened an INAD case and seller accepted the return. However, there is no way to get a return label when seller lives in a different country. Ebay is warning the seller that if they cannot provide the label, they will refund the buyer without return. What is the solution here?

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International buyer refusing to purchase return label | Selling | eBay Canada EN