International Buyer requests I lie on customs to save him the taxes, now won't pick up item. | Selling

tuckhouse2021 · 2023-10-30T14:23:57.592000Z

I have an international buyer that over a couple of weeks acumulated a few sales that I was to combine shipping on and send via mail. Buyer was aware of taxes, Vat etc. due on the purchase as this was his second purchase and he had complained that he had to pay when the first lot was delivered to him. It is also mentioned on every ebay bid page. Buyer has over 3,000 feedbacks so he is more than aware of the tax and VAT rules.On the second mailing I pointed out to him that there were no taxes ie VAT charged on the invoice and that I would not be adding the IOSS number etc as taxes were still due at his end. The buyer requested that I send as a gift and told me exactly what to write and said " that's the only way to get it without trouble". I replied that I would not lie on the customs forms and mailed the package as I had already printed the label and added the packing slips etc.. I was obligated to mail as he had paid and never in the conversation did he request to cancel the sale. I have an obligation to mail within a time frame, safely and with certain legal customs requirements. I did my part.The package is sitting in the destination country awaiting pickup for five days now. My messages to the buyer letting him know that it is there, yeild no response.If it is returned to me as I do check that box off on the form, I will be charged the extra shippping. Can he then claim back his purchase? What do I do now?

Discussions

International Buyer requests I lie on customs to save him the taxes, now won't pick up item. | Selling | eBay Canada EN