Invoices and sold for prices are not reflecting the correct selling price in Canadian funds | Selling

tuckhouse2021 · 2023-12-22T01:59:14.856000Z

Ebay is giving the price on the invoice in the wrong currency. It is doing the currency conversion but is not actually changing the dollar symbol from US to Canadian or vice versa. I recently sold two items and the sold prices are incorrect as they are not getting converted properly. Calendar item number 234755838389 sold for 125.00 Canadian on the ebay description listing page and says 93.83 Can. on the invoice. The sale price was 93.83 US dollars and not 93.83 Canadian dollars. I have no way of changing the price on the invoice back to the selling price of 125.00 Canadian. Item 234755838380 sold for 100.00 Can. on the ebay description item page and 75.07 Can on the invoice.If I were to send the invoice it would show as 93.83 Canadian. I would then loose money on the transactions as the prices are not correct in canadian funds.The shipping prices are also the wrong amount for the currency.Is anyone else having problem with the Ebay invoices and are there any suggestions for help?. I have tried the Facebook chat but got no answer and have had several calls to the ebay help and support with tickets being made but no help as yet.

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Invoices and sold for prices are not reflecting the correct selling price in Canadian funds | Selling | eBay Canada EN