issue with dimensions & weight

when first listing an item for sale you put in the dimensions/weight as an estimate/is it set in stone?
when your item sells what happens if your item changes dimensions/weight from
when you originally input the dimenstions/weight? Can you use the new dimensions?

Any help is greatly appreciated!, thanks.

collectiblezoo

364 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

flipistics

·2 years ago

View listings

@collectiblezoo wrote:
when first listing an item for sale you put in the dimensions/weight as an estimate/is it set in stone?
when your item sells what happens if your item changes dimensions/weight from
when you originally input the dimenstions/weight? Can you use the new dimensions?
Any help is greatly appreciated!, thanks.

When you ship the item (purchase a label) you have to use the actual weight and dimensions. Your buyer is charged the shipping cost at the time of sale based on what you indicated in your listing. If you estimate wrong, you can't go back to your buyer and ask for more money.

You can edit your listing (prior to someone buying it) to update the estimated shipping weight and dimensions.