Item returned - incomplete address - what now? | Selling

road_warrior.2008 · 2023-06-26T16:12:57.200000Z

First time this has happened to me. Buyer bought an item from me, paid quickly and I shipped it. I purchased the shipping label on ebay so it provided the shipping address. I received the item back today marked "no such address". I did check their address on Google Maps and it showed a location at the Hamilton airport. What happens next? Will ebay contact me? I know I won't be obligated to pay for another label as it was the address provided by the buyer to ebay. Any suggestions appreciated. I know the buyer would either have to pay for another label (with corrected address) or may want a refund, of course, less the original shipping cost. Thanks all! Great board.

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Item returned - incomplete address - what now? | Selling | eBay Canada EN