Just sold an item and now has to ship via UPS which I don't have as an option on any listings. | Selling

luv4orphans · 2025-11-21T22:09:09.521000Z

I just sold an item this morning and buyer chose UPS as shipping option. I have never had that option on any of my listings because of brokerage fees that we can incur & peeved off customers. Ebay enrolled me so I put US back on for shipping to. This was my first sale to the US since the tariffs kicked in and then the postal strike. When buyer paid the UPS & Fedex option popped up and buyer chose UPS as it was the cheapest. EIS never popped up as an option. I called ebay to see what was up and was told that this item did not meet the customs requirements so the other 2 popped up. Its an alpaca cardigan, a finished product. Not an alpaca animal or just wool? Can anyone let me know why those 2 popped up at all then if not included in my shipping policies. That's the answer I got from ebay. Because EIS not allowed the other 2 showed up? That doesn't make much sense. A glitch of some kind? I am not sure either why I can't ship a wool cardigan to the US. What's up with that? I tried to look under the tariff codes and didn't find specifics for cardigan, only wool by the weight and ya a lot of restrictions on that or hard to figure out all those codes. Goes by weight, blah blah.

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Just sold an item and now has to ship via UPS which I don't have as an option on any listings. | Selling | eBay Canada EN