Lame excuse for return but will Ebay side with them. | Selling

treadstone68 · 2023-08-16T19:12:07.234000Z

So I sold this power-supply that I listed as "New-open box". In the condition field and in the item description I wrote "Not used as far as I can tell. No box." It was from my workplace, and as far as I know it was never used. My policy is also "No Returns". The buyer's excuse was that it was "Not new". Is Ebay going to side with the buyer? Perhaps "New - open box" was not the greatest choice, but places like BestBuy have these all the time and I know for sure that these were taken out of the box by the customer and at least tried out before returning to the store.

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Lame excuse for return but will Ebay side with them. | Selling | eBay Canada EN