Listings not showing shipping options to buyers | Selling

lotzofuniquegoodies · 2023-06-26T18:40:20.313000Z

I know this issue has cropped up in the past, mostly for newer sellers and usually is connected to incorrect measurement minimums when choosing shipping options during the create a listing. eBay's system only catches over maximum weights/measurements as an error. Not under. Often things look fine when you are in the process of listing creation but are not so rosey when a customer confirms/checks shipping options. Just discovered a new way for things to go off the rails. If there is a slight typo with your from postal code within a listing/ original listings settings, the system will ONLY show the customer "Pick Up" as an option. (My situation there was an extra space which caused a format issue. There is no error message from ebay during the send to ebay process.) Remember any updates you make creating either a new listing or a template follow through each time you use. In my situation it was a 1 of. My address is correct and up to date in sellers settings. This does NOT update all current (older) listings. If you use an older listing with the older postal code you need to manually update to the new postal code. Note: Please do not suggest bulk edit. I have had way too many issues using that tool for basic things. -Lotz

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Listings not showing shipping options to buyers | Selling | eBay Canada EN