Local pickup
Good day fellow sellers.
I had a buyer purchases multiple items and we decided on local pickup instead of shipping. When we met up, i scanned the QR code however, i wasn't aware i had to do this for every item. Since then, i have been unable to get a hold of the buyer to send me the codes to clear the purchase from my hub. Is there another way to clear this up?
2 comments
lotzofuniquegoodies
·5 months ago@triple_rb_cards
It appears eBay has made more changes to this process behind the scenes. I have 1 pending for next week to be picked up. The only option given is to enter the code. Previously you could mark as picked up. End of story. You should still be able to access the buyers phone number (completed sale - it will show up for about a week or so before it clears with the transaction detail) and call them if they are not responding to messages. That is super common with expecially newer buyers to not respond. Could be due to their settings or they just don't frequent ebay messaging.
Another tidbid for anyone not aware, if buyer pays online they get charged the tax. If the buyer pays cash at door the seller is charged the tax once the seller marks as paid. From my searching I have been unable to find out this info as being documented. I am personally not registered to collect tax so I never have. I never worried about it pre managed payments.
If you attempt to print a packing slip for your order the details are limited. No buyer info gets included. If you print an address label you will see but without phone number. It no longer gives option to ship if buyer changes their mind regarding pick up. In the past when you could technically add tracking number like "picked up with date. That option has been removed by must enter code to confirm pick up was made. What I do going forward instead of getting customer to sign I put a line on my packing slip(s) with note to enter code so it doesn't get forgotten during the pick up process.
recped
·5 months agoIf you don't get the codes you just have to wait it out.
If you don't normally have any payment holds you probably won't have it for this order either.
The only "issue" is that you can no longer "mark as picked up" (without having the code) so it just sits in the payment recieved, waiting for pickup status.
It's only in the past year that I've made any effort to get the code from pick-up buyers but the only reason I do it is to avoid this specific issue rather than any concerns about claims from buyers.