Major Canada Post Expedited Lite Shipping Glitch (Ontario Sellers) | Selling

dupuisch · 2025-09-12T06:00:32.816000Z

Hey everyone,I wanted to post this because it’s been causing me massive headaches and lost sales.If you’re an eBay seller located in Ontario and using Canada Post Expedited Lite with calculated shipping, there seems to be a serious glitch:The option is only showing up for buyers who are also located in Ontario.Buyers outside of Ontario don’t see the shipping option at all.In my case, since I also offer local pickup, anyone outside Ontario only gets the local pickup option when they try to check out (does not help anyone since they're not local to me, it has also caused a ton of issues with out of province buyers just selecting local pickup and checking out because they think its a valid "shipping" option since there is nothing else showing up).This has been going on for 3+ days now and has already cost me $300–$500 per day in lost sales. I contacted eBay support about this days ago, but nothing has been fixed yet.Temporary workaround I found: If you switch the Expedited Lite option from calculated to flat rate, it does work for all buyers. But obviously, that’s not a proper solution.If anyone knows of a real fix for this, please let me know. And honestly, eBay needs to step in here—this is a serious glitch affecting Ontario-based sellers using Canada Post.Thanks in advance.

Discussions

Major Canada Post Expedited Lite Shipping Glitch (Ontario Sellers) | Selling | eBay Canada EN