Major upgrade to Canada Post online June 25 to July 2
Summary: The discussion revolves around a scheduled system outage for Canada Post as they transition to a cloud-based SAP system, leading to service interruptions. ypdc_dennis shares a link to an official notice outlining the upcoming outage from June 30 to July 2. john_koenig99 and byto253 highlight the impact on tracking services and online operations, including unavailable shipping labels through eBay. The concern is raised about potential post-upgrade challenges by byto253, who shares feedback from their discussion with a Canada Post Manager. flipistics echoes the apprehension, fearing disruptions might last beyond the maintenance window. musicyouneed inquires about price changes, which byto253 clarifies are not occurring as part of the upgrade.
https://www.canadapost-postescanada.ca/cpc/doc/en/news-and-media/2025-06-24-system-outages.pdf
musicyouneed
·1 year agoAre the prices going up too?
byto253
·1 year agoIt doesn't appear so. CP runs on a S.A.P. system, and they are migrating to a cloud S.A.P. system.
byto253
·1 year agoI was chatting to my Canada Post Manager this morning and she is not looking forward to opening up Tuesday after the upgrade. Knock on wood it goes well. The last time they changed systems it was a rocky road for a while.
flipistics
·1 year agoI think there's a high probability that labels will be down for a day or two after everything restarts. We'll have to wait and see (hopefully not). I also suspect that anyone using calculated shipping on eBay will probably not get many sales as any Canada Post shipping quotes won't work between tonight and Wednesday morning.
ypdc_dennis
OP1 year agomajor upgrades always take longer than planned....
https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/closures-and-service-interruptions-list.page?
byto253
·1 year agoPosted on the .ca site - no CP shipping labels through ebay during the maintenance period. Time to break out the Costco postage from before the price hike if yoiu need to 🙂
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Please be advised that Canada Post online services will be undergoing a scheduled outage beginning June 30 at 6:00pm ET, and lasting until July 2 at 7:00am ET.
During this time:
We thank you for your patience during this period. Canada Post web services are expected to resume as normal on July 2 at 7:00am ET.
As always, thank you for being part of the eBay seller community.
byto253
·1 year agoThey are moving to a cloud based SAP system, crossing fingers it goes smoothly after than happens.... as if that has ever happened in the history of enterprise level system upgrades.
June 30 to July 2 - "Customers can not sign into their online accounts" ; and "Find a rate on the web not available." That will be a bit of a PITA.
john_koenig99
·1 year agoYeah, their tracking is not working right now. At least for what I ca see.