Need Help My fellow Canadians | Selling

beta247 · 2023-02-15T05:09:25.502000Z

i have sold shoes on ebay and they have gone to someone first to be checked for authenticity before going to the buyer no problems. i recently sold a pair to someone in Mexico and using eBay labels, i used the choice given and sent them just like before. this time they didn't go to someone first to be checked for authenticity, they went directly to the buyer. i dropped the shoes off at Canada Post not even realizing there was no tracking, i just got a receipt for the drop off. They did tell me it was ground, and that was January 24th. On Febuary 8th the buyer opened a refund claim stating the shoes were never shipped and wanting a refund. Ebay has now sided with the buyer and given the buyer a full refund. Sometimes I wait a month or more for items on Ebay! How does this happen? What can I do? it's only been just over 2 weeks and i think they'll get there any time now but now i'm out shoes and fees. Help. i truly don't know what to do.

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Need Help My fellow Canadians | Selling | eBay Canada EN