New buyer
I don’t sell on eBay often but listed a handbag and wallet not expecting it would sell. Well today it did, and it’s a brand new buyer that just signed up to eBay today! Should I be worried. This is a big dollar amount and I am worried.
Thanks so much in advance. I would appreciate some feedback. Also I’m in Canada and I am shipping to the USA
5 comments
femmefan1946
·1 year agoscammers assume inexperienced sellers don't know how eBay returns work. If they open a return, you NEED to provide a label before the deadline in the return.
And yes you can provide a USPS return shipping label.
I have used Shippo in conjunction with my Canada Post Solutions for Small Business account to do this.
ilikehockeyjerseys
·1 year agoIt's that a common scam is to buy from an inexperienced seller and open an INAD to fish for them not understand that resolving the INAD isn't optional.
Most of the scams predicate on the seller not knowing how Buyer/Seller protection works.
femmefan1946
·1 year agoA short time solution.
Message the buyer and tell them about the current postal strike. Add a link to a newstory to confirm the problem.
Ask if they want to cancel.
If they do, you can cancel at Buyer Request and go scot free.
Other notes since you are an occasional seller.
Do you have a Managed Payments account?
ilikehockeyjerseys
·1 year agoDo those two things with no exceptions.
If they ask you to ship to a different address, do not do it. Cancel due to problem with address and block them.
You NEED tracking AND signature confirmation with orders above $750 CAD. (The total, not the subtotal. For example, if it's $600+$100 shipping+$50 tax, you need it.)
Follow the above and you will at least avoid the most common scam that scammers use with new sellers. Which is that they assume you won't know that shippig to a different address and/or not using signature confirmation above $750 invalidates your seller protection (they can get an instant refund and keep the item).
The other scam you need to know about is that you scammers assume inexperienced sellers don't know how eBay returns work. If they open a return, you NEED to provide a label before the deadline in the return. Otherwise, they can ask eBay to step in. If eBay steps in, and you have not provided a label, they will get a REFUND and will not have to send the item back. If you provide the label, there is a chance that they were fishing and do not send the return. Alternatively, you are allowed to ask them to buy their own label and provide you with contact info for you to reimburse them. Some people like going this direction if they think it is a scam, because scammers who are fishing aren't going through the trouble of sending something back. So it makes it more likely that they do not respond to the return and you can get eBay to close it sooner.
My advice, I would cancel the order. Is that because I think you are being scammed? No. But I would not sell a $1000 item on eBay as a casual seller who doesn't know the platform inside and out.
If you cancel, you will receive a defect from eBay, and you may receive a negative feedback. In isolation, neither of those are a big deal compared to losing a $1000 bag if the buyer opens a return and sends back something different, or makes a false claim that it is counterfeit. Even if you do get the bag back with zero problems, you will be out both your original shipping and the return shipping. Shipping a $1000 item with insurance+signature confirmation can be nearly $100.
I would only proceed with the sale if you're in a position where if something went completely wrong and you were scammed out of the bag, you can stomach that loss. That is not me saying that the buyer is a scammer. That is me saying that in your position, the liability of selling this kind of item is very high.
mrdutch1001
·1 year agoBe VERY cautious...As you have not listed/sold anything on eBay recently and have listed and sold a high value item, you ARE a target for scammers so yes you should be worried as your "buyer" has no buyer record from which you can draw any sort of conclusions about the trustworthiness of the buyer...
It is never a good idea for inexperienced sellers to list high value items on eBay...
Yes indeed all sellers and buyers start at 0, but when it comes to this sort of situation you are going to have to make the decision to accept the risk or not...