Hi everyone,After being an ebay buyer for a few years, I want to sell some things. I have two quick questions.(1) Once a buyer has placed an order with you, how do you send them an order confirmation? (2) How do you send the buyer a short message that you will give them an update when shipping the item? Thank you for your help and time.

Although EBay will automatically take care of some of that for you, you can contact the buyer through eBay messaging system. All communications with a buyer should be processed through eBay messaging so that there is always an eBay record of all communications between you and buyer.

order confirmation and contacting the buyer | Selling

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order confirmation and contacting the buyer | Selling | eBay Canada EN