Parcel appears stuck in customs | Selling

katlover1952 · 2025-06-25T19:35:42.717000Z

Was contacted today by a gal (US) who purchased something from me which was mailed on June 10th, was processed June 11th in Wpg, then Jun 13 says international shipment has arrived in foreign county, inbound into customs, origin post is preparing shipment, processed through Toronto A, & international item being forwarded to destination county Mississauga, June 15 processed through UPS facility ISC Chicago, item presented to import customs, international shipment has arrived in a foreign country, June 16th item has been sent to customs in the destination country. Nothing since. Which means it has been stuck in customs for9 days? Is this normal? This item was sold for $85.99 USD & originated in Indonesia. Buyer is asking if I can help track it for her. Is anyone else experiencing these problems & does anyone know how we go about putting a trace on it or contacting someone?I did see a post about items being returned but this does not seem to be the case here, at least not documented. Appreciate any help anyone can give. Thanks.

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Parcel appears stuck in customs | Selling | eBay Canada EN