A buyer opened an "Item Not Received" request so I'm trying to refund them but I keep getting the message "Your refund did not go through. Please add a payment option to refund the buyer." even though I already did add my debit info a long time ago and have had no problems refunding buyers until today for some reason as I keep getting this message. I already double checked my payment options and my debit info is still there, yet I still can't refund the buyer. So I don't know what to do and...

@rosepeak wrote:A buyer opened an "Item Not Received" request so I'm trying to refund them but I keep getting the message "Your refund did not go through. Please add a payment option to refund the buyer." even though I already did add my debit info a long time ago and have had no problems refunding buyers until today for some reason as I keep getting this message. I already double checked my payment options and my debit info is still there, yet I still can't refund the buyer. So I don'...

Problem with adding a payment option | Selling

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Problem with adding a payment option | Selling | eBay Canada EN