Purchaser provided wrong address - My Fault? | Selling

gifts_of_elegance · 2013-08-04T18:15:00Z

I shipped item to shipping address on Sales Record and also PayPal payment. I have a stamped postal receipt from Canada Post that I have mailed it.It turns out the address was wrong. It shows City: Buenos Aires. Looked complete to me. Turns out purchaser lives in the City of Tigre so item is lost. eBay has now found in favor of the purchaser and refunded her payment.Why am I responsible for a lost item when purchaser did not provide accurate shipping address?

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Purchaser provided wrong address - My Fault? | Selling | eBay Canada EN