Question about a late INR | Selling

muscoviteman · 2025-12-06T14:14:44.977000Z

I sold an item to a buyer in South America on August 8 on eBay.com and the estimated delivery time was August 27 to September 9. I purchased a Canada Post small packet label through eBay. Tracking was not a reasonable of option due to cost and I have no issue with the odd INR claim in order to save on shipping costs.But I thought INR had to be filed within 30 days of the lat estimated delivery date.The buyer opened an INR on December 5.Do have any real options other than to refund now? This was one of those cases where I had my doubts even before it was shipped due to questions from the buyer.P.S. This is my buying account not the account where I sold the item.

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