Removal of factually inaccurate feedback? | Selling

phantomrobot · 2023-08-05T13:59:19.161000Z

I had a buyer leave a neutral feedback warning customers away from me as a seller due to "extremely high shipping" and package taking two weeks to arrive. Tracking shows it was purchased on the 19th, and arrived the 29th, and costs are literally what it takes to send a package tracked and insured from Canada to the US (and were what was stated on the listing). What are my options beyond requesting a revision? Can eBay remove feedback if it's obvious from the Tracking that the feedback contains false/misleading information?

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Removal of factually inaccurate feedback? | Selling | eBay Canada EN