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SELLER ACCOUNT?
Summary: Anonymous User is frustrated with their inability to sell on eBay due to their seller account being deactivated during the COVID-19 pandemic. Despite multiple attempts to resolve the issue with eBay's customer service through phone calls and chats, they continue to face obstacles in reactivating their account. reallynicestamps shares personal experiences with eBay's payment process and suggests alternatives to phone support. mrdutch1001 points out that Anonymous User still has visible seller information, but Anonymous User insists that technical issues prevent them from completing the reactivation process. Frustrated by the lack of resolution and emotional distress, Anonymous User decides to close their account and explore other e-commerce options.
Hello! It seems I am no longer a Seller/Buyer here on EBAY>CA? I didn't use my account very much due to the ongoing pandemic know as Covid_19 so ebay closed my seller account. Since then, I have 'chatted' with um maybe 4 or more persons??? Then an actual tech, by cell phone?? $$$ me data....... to no avail.
2 persons, I talked to, we VERIFIED everything that was to be VERIFIED. All is HAPPY again.....whilst I was speaking to the second helpful knowledgeable person, the phone went to silence..................by this time I am screaming at my cell phone........and I am STILL NOT BEEN ABLE TO SELL ON EBAY.CA OR EBAY.COM.......and the process isn't working/chat/person to person/............................no emails, only a generic one from ebay ~
mrdutch1001
·2 years ago@kh-leslie
@kh-phdan
ZOMBIE THREAD
reallynicestamps
·3 years agoDo you have an active Managed Payments account so you can get paid?
reallynicestamps
·4 years ago@Anonymous
Yes, it's more a matter of getting payment processing set up than "having a selling account".
We are now pretty well restricted to being registered on dotCA, and having our Managed Payments accounts attached to Canadian banks.
It is possible to use a Canadian chequing account that is held in US dollars if you do most of your listing on dotCOM** and want to receive your payments in USD.
If you use a Canadian checking account in loonies, there will be currency exchange.
It's been my experience that the phones should be avoided, and that trained employees* from Chat are more useful.
Others have dealt with FaceBook and Twitter and seem happy with those.
FWIW- I had a LOT of problems getting set up, but I was able to sell through the whole process. When finally MP was working, all the Held payments were promptly transferred.
Because of the hiatus, eBay may be being excessively cautious. I have some hope that this switch will make it harder for abandoned accounts to be hijacked.
*rather than subcontractors on the phone from Utah or Manila.
** there is no problem with listing on other sites, just that registration and banking must be in the same country.
Anonymous User
OP4 years agoThank you for your reply. Isn't helping me to have access or getting my items published? I have no 'seller' account nor can I access a way to have a seller account.
Thanks again. Have a great week!
mrdutch1001
·4 years ago"I have no 'seller' account nor can I access a way to have a seller account."
I find that odd since I can see your eBay seller user Id, your feedback(which shows your feedback as a seller,etc.)
Anonymous User
OP3 years agoYes, you can see my seller info....I CANNOT SELL, THE SELLER ACCOUNT PAGE, AFTER ALL PERTINENT INFO IS FILLED/FILED...GETS ME TO THE PAGE WHERE IT SAYS: at the bottom, continue! AND THEN NO FURTHER, A RED POP UP: SORRY! PLEASE TRY AGAIN LATER, so I went back and cleared everything I was asked to clear (customer service, emailed me back) and gave me a link, and I used the link and the same old, same old..that page? keeps me from continuing to open a seller account, I did have a seller account, but Covid happened, and I didn't sell!! for a few years (year 4 now+ other Covid related viruses) so it became inactive, much like my own house hold.......and I actually called eBay, they stated nothing wrong!!! Waste of $$$/data...
My last and final email to 'someone' who was personally looking after my account??? ya, right! stated, blah blah blah, sent me the very same link> how to open a seller account, filled it all out, after deleting the info before it, and W A I T E D, for about 4 days!!! Just to make sure, ticky boo, everything had been updated on file/account.....went back and the exactly, the same problem occured....Sorry, please try again later, something went wrong....Back to the Personal ebay customer service person via email, and said 'some' glitch??? Okay, so fix the glitch.. Since this fiasco, I have requested, my account be closed.... Can't bother to be frustrated, to the point, I broke down in tears....after these past 2+ years??? Not worth the anxiety/stress.... Now I will wait for them to send me an email, stating all is closed... There are more than One, E Commerce site in the world....$$$ no money for me, no money for Ebay.ca .not any more....
Thankyou, mrdutch1001, for your concern, DO NOT REPLY TO THIS ! I AM NO LONGER INTERESTED, IN ANYONE'S ANSWER.... there was absolutely NO Solution, too my queries.........just blah blah and more blah!!