Seller here - Unfair ebay return/refund policy biased to buyer? | Selling

oceanfreak20 · 2024-04-01T18:01:39.462000Z

Wanted to understand from other sellers if you/they also have similar feedback/observations with ebay.Sold a player and this buyer opened a return request for reason being that player expects users to have paid subscription which he/she asked me to cover as partial refund which i denied as my listing had clear description/conditions that item is not returnable in such cases. Still ebay decided in buyer's favor & i had to accept the return meaning i pay for return shipping charge $100+ and i lose $130+ in this transaction once i receive the item. I spoke to ebay several times explaining this buyer is simply abusing policy but to my surprise, they did not even do anything but asked me to accept return.Have you also come across this situation? what do you guys do in such situations? just accept the loss?

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Seller here - Unfair ebay return/refund policy biased to buyer? | Selling | eBay Canada EN