shipment got delivered for cancelled order. | Selling

rizzll · 2025-07-27T21:24:18.953000Z

1st time posting here. I shipped an item for a customer international. shipment was stuck in customs for 5 days and wanted the customers ID but the customer refused. shipment was still stuck with ocustoms. buyer asked to cancel the order owhich i did. just checked that customs llcleared the shipment without the customers ID... so the customer will get the item and the money back. any thing i can do to recover the money please?.i have e-mailed the buyer of the cancelled order but hes not replaying . any help will be apprepciated. thanks

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shipment got delivered for cancelled order. | Selling | eBay Canada EN