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    Shipping policies rate tables not working

    It appears that my shipping policies rate tables are no longer working and I lost quite a bit on an undercharge to a remote location. Can someone who uses rate tables please check theirs to see if they are still working for them? A couple of postal codes I checked with are A0A 3X0 and V0X 1W0.

    7366carl
    7366carl
    1352View listings
    Posted 6 months ago·Last reply 1 month ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    flipistics

    flipistics

    ·1 month ago
    View listings

    It appears rural postal codes are no longer being recognized as rural addresses. That's definitely a problem.

    @devon@ebay

    @luke@ebay

                                           
    buyandsell4profit

    buyandsell4profit

    ·5 months ago
    View listings

    I have tons of problems with shipping rate tables. They're often wrong about rural addresses so the buyer gets charged the urban rate when they live in a village with a population of 100 or so families. Sometimes it doesn't apply the shipping rate table at all when I have it connected to the selected shipping method of a listing but it charges the base rate when it's going halfway across the country to a province I have an upcharge for. Also, you can't delete shipping policies at all which is ridiculous. I have hundreds of ebay generated policies from years ago that are cluttering up the UI.

                                           
    recped

    recped

    ·5 months ago
    View listings

    @buyandsell4profit 

     

    Deletion of Business Polices should be possible........Details here:

     

    https://www.ebay.ca/help/selling/business-policies/business-policies?id=4212

     

    The key is that you can only delete a policy if it is NOT in use.

     

     

     

     
     

     

     

     

     
     
     
                                           
    buyandsell4profit

    buyandsell4profit

    ·1 month ago
    View listings

    I have tons of policies with no listings. I know a delete button exists. When I press it the policies don't get deleted.

                                           
    flipistics

    flipistics

    ·6 months ago
    View listings
    @7366carl wrote:

    It appears that my shipping policies rate tables are no longer working and I lost quite a bit on an undercharge to a remote location. Can someone who uses rate tables please check theirs to see if they are still working for them? A couple of postal codes I checked with are A0A 3X0 and V0X 1W0.

    This happened to me a few days ago as well. Buyer was charged $10. I had to ship it with a small flat rate box because everything else was much, MUCH worse.

     

    @devon@ebay 

                                           
                                                                                     
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