Shipping Time ETA is WILD with CPC turned off
Summary: In a discussion about shipping challenges on eBay, motomike_canada expressed frustration with eBay's continued listing of prolonged estimated delivery times for CPC, despite having turned off CPC as a shipping option. They noted a decline in sales and suspected this misleading ETA as a cause. Other participants, including reallynicestamps and livinginharmony8, added that while some sellers haven't experienced a peak season yet, disruptions with Canada Post and alternative shipping practices are affecting sales industry-wide. chicweb mentioned that eBay's cautious extension of delivery times is to protect sellers from negatives due to unpredictable postal strikes, though motomike_canada argued for more dynamic, real-time updates. Suggestions like switching to alternative couriers have been explored to mitigate the effects of these ETA issues.
eBay turned off CPC as shipping option for us to buy labels, but customers can still select at checkout (i'm聽 not changing policy on 20k listings this time. was a nightmare last time).
so, hipping something across town, customer selects CPC, eBay shows customer an ETA July 7th to July 11th (from today, May 23rd) at checkout. another going 4hrs away "Estimated delivery date shown to buyer: Jul 8, 2025 - Jul 14, 2025"聽 聽it'll get there in 2 days.聽
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Wondering why sales are down suddenly this week, which is usually busy times for us... maybe this is the cause.聽 聽 what a silly problem to create for us sellers.聽
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@tyler@ebay聽??聽 any way to correct this madness?
john_koenig99
路1 year agoI guess they are trying to err on the side of caution.聽
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My listings show about 5 weeks delivery time to my postal code area.聽馃槸
cottagewoman
路1 year agochicweb
路1 year agoThis is highly needed.
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eBay uses the estimated delivery time to allow customers to fill for INR. The situation is very volatile right now and we don't know when a full strike might happen. It's a day to day thing.
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eBay is protecting the sellers by allowing a larger estimated time and a buffer in case a package is stucked longer somewhere..
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Using Canada Post is a bit of a gambling right now.聽
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Sales are down across the board because canadians are not buying online until the problem is resolved with Canada Post. It's not just you or the estimated dates.
motomike_canada
OP1 year agoNah, they could turn it off as an option for buyers and not show people it's going to be a month plus away, which is ridiculous.聽
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And this is my busy season, which was plugging along just fine on here and my website; eBay sales dropped when they implimented this. Website sales have not.聽 So, IMO, it is just eBay's change.聽
chicweb
路1 year agoThey did the exact same thing last christmas.
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This is needed and wanted by most of the sellers using Canada Post to protect their business from INR and bad feedback.
livinginharmony8
路1 year agoYes, we posted about this last week, too.聽 Our sales went way down and when we started looking at our listings, noticed that eBay had extended Canada Post delivery times to a very lengthy amount.聽聽
We have been using alternate couriers in case of CP disruption, but the extended timeline has definitely impacted our sales.聽聽
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For our new listings, we started selecting UPS as the "primary shipping" and adding Canada Post as an additional option.聽 Those listings show faster delivery times to buyers.聽
reallynicestamps
路1 year agoThe 2024 strike lasted about 30 days, so the delivery time seems reasonable to pessimistic.
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From a political point of view, Parliament will be in session , there is a new government that may want to prove itself, the union remain **bleep**, PP doesn't have a seat聽 and cannot legally lie as he could in the House, and while this is your busy season, for most sellers it is not as busy as the run up to Christmas.
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motomike_canada
OP1 year agoCurrently not national work stoppage. so.... again there were and are other options outside of just taking the easy way and guessing, ruining delivery ETAs and losing sales.聽
naturelover55
路1 year agoYeah this is insanity. They're not even on strike, so why would they be indicating these kinds of timelines for packages that are already sent out and moving through the system?
flipistics
路1 year agoTechnically they actually ARE on strike, they're just not walking out.聽 Part of the reason for the extended times is that either side can now escalate the strike with NO notice. You could go to bed with the post office working normally and wake up with a full strike or lockout in effect. Extended times help protect sellers in the event something like that happens (and I suspect it will).