Sold a pandora bracelet, buyer left feedback doubting the authenticity | Selling

hinchhouse · 2024-02-26T20:34:09.275000Z

I sold an authentic Pandora bracelet that I got myself at Christmas, right from Pandora. The buyer has left me a neutral doubting the authenticity. I have proof that I bought it. This type of feedback could deter others from purchasing from me, thinking I am a scammer selling items not as I have claimed. So far, I have left a response on their mislesading feedback, and requested a revision. Is there anything else I can do? Is there anything that Ebay itself can do, remove it? since I have proof of purchase?I am a new seller, so this can really effect my business. Any help or guidance would be appreciated.Thanks in advance

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Sold a pandora bracelet, buyer left feedback doubting the authenticity | Selling | eBay Canada EN