Still unable to see the Expedited Lite change when listing
Summary: drath999 raised a concern about not being able to see the 'Expedited Lite' change when listing, indicating a potential issue with their platform experience. jtg204 and others, including flipistics, brocante6, and transtraders, participated in the discussion, but the content of their responses was not specified. The exchanges suggest an unresolved issue or a request for clarification regarding the platform's listing functionality.
So, now, over a month later, after it was released, I am still not able to use the new 250g rule; the listing will not post.
I can only assume it's something specific to my account or something. I can't imagine this has been broken this long for everybody?
9 comments
transtraders
·8 months agoI still getting the error message when I try and revise my listing.
brocante6
·8 months agoExpedited Lite is malfunctioning... I sent a package this morning measuring 17cm x 12cm x 11cm, but the label says 5cm x 5cm x 5cm???
jtg204
·8 months ago5x5x5 is completely normal and how Expedited Lite labels work.
According to support, it indicates to Canada Post that it's Expedited Lite (supposedly).
All Expedited Lite labels will have this 5x5x5 size, with the weight you entered.
jtg204
·8 months agoI got a response from ebay today that it had been resolved, but I still get the 200g error if I were to try and revise a listing.
I'm using business policies (on .ca), can someone please confirm if this also still gives the error if you're not using business policies?
Or maybe .com accounts?
flipistics
·9 months agoIt's that way for everyone as far as I know. You can buy the labels up to 250g without issue, you just can't enter 250g into the listing when you create it (for now). Just enter 200g with a note in your custom sku to change it later when it's working in the listing tool.
drath999
OP9 months agoYep, going to do this for now.
jtg204
·9 months agoI think it's an everyone issue still.
Has anyone found out if Canada Post processes 200-250g as Expedited Lite yet?
drath999
OP9 months agoThe funny thing is, when creating labels, it works - you are able to use up to 250g for Lite when buying the label. I have been refunding shipping values in those cases.
lotzofuniquegoodies
·9 months ago@jtg204
Processed one to BC on the weekend that was 220 grams. Waiting on the charge confirmation it was billed correctly.
We really need a tool for editing listings by weight besides the bulk editor version.