Suddenly can't ship to the US?
Summary: mdl808 reported a problem where their eBay listings unexpectedly stopped offering US shipping, despite having specified it. They contacted eBay support, who requested a 24-48 hour wait, but the issue remained unresolved. Anonymous User chimed in, mentioning a similar issue and frustration with eBay's response. mrdutch1001 suggested this might be an outdated or irrelevant issue by calling it a 'ZOMBIE THREAD FROM 2021' and advised starting a new thread for more current advice. pjcdn2005 tried to troubleshoot specific items lacking US and international shipping details, advising starting a new thread if the current one was closed.
Hello,
Suddenly I can't ship to the US. All my new listings do not show US shipping even though I specified it like I always do. And from the item views, it's obvious my listings do not show up on eBay US.
I go to revise it, US shipping is unselected. I can select it and save, but my listing still shows Canada shipping only. If I revise it again, US shipping is unselected.
If I try with the Android app, it won't even allow me to save. Once I select US shipping and specify a service it gets unselected.
I've contacted eBay help, they said they'd report it and "wait 24-48 hours". I waited longer than that. Nothing has changed.
I went through the bewildering array of options to see if I somehow disallowed it or eBay changed it. I didn't find anything relevant although there are so many settings I could have missed one. And I used to be able to - now with the same set of settings I can't.
Is there anything I can do?
How can I escalate this with eBay? Their chat function didn't result in much and I don't think there's much they can do for me.
Thank you.
Anonymous User
·2 years agoI have the same problem I lost a sale because although I revised the listings but they were still showing no USA option .
Things are hard enough for us as eBay sellers in these difficult time ,but what is eBay doing to help telling us to leave it for 24-48 hours !!!!
please sort it out now
mrdutch1001
·2 years agoYou have responded to a thread from 2021, which may no longer be relevant and/or no longer have correct or useful informationpertaining to a current situation...sometimes best to start a new thread to draw attention to your specific current problem
mrdutch1001
·2 years ago@ @kh-phdan
ZOMBIE THREAD FROM 2021!
pjcdn2005
·2 years agoThere are just 2 of your items that do not have a US shipping cost, the Rhead jug (not a vase) and art glass bowl. What are the dimensions and weight on those listings and which service did you choose to the US?
There doesn't seem to be a shipping cost for other countries either on those 2 items.
If they close this 2021 thread before this gets sorted out, you might have to start your own thread.